The Owlery

— KnowledgeOwl's blog for knowledge base knacks and hacks

Nine mistakes to avoid in your knowledge base

10/21/2021Catherine Heath
Avoid these 9 mistakes to create a resource that is helpful and valuable to your users.

New KnowledgeOwl API documentation - and how to create your own

10/14/2021Deborah Barnard
Announcing our new API documentation! View our new docs, learn how to create your own using an OpenAPI spec and Redoc, and share your thoughts.

Karen Sawrey - Hustling for Fun and Profit as a Technical Writer: A Freelancing Starter Kit

10/13/2021Catherine Heath
This is a talk about how to get started as a freelance technical writer.

Jenn Leaver - Docs leadership: How to become a stronger leader for your team

10/13/2021Catherine Heath
This is a talk about how to become a better leader of a docs team.

Kate Santo - From travel content to technical content: my journey

10/13/2021Catherine Heath
This is a talk about how the speaker transitioned from writing travel content into technical content for developers.

Kat Stoica Ostenfeld - How I use applied linguistics to be a better technical writer

10/13/2021Catherine Heath
This is a talk about the use cases of applied linguistics when it comes to technical writing.

Anita Diamond - Cognitive Ergonomics in Technical Writing - Lessons from the Field

10/13/2021Catherine Heath
This is a talk about using cognitive ergonomics to improve your technical writing.

Felicity Brand - How to write a book for (and with) an open source community

10/13/2021Catherine Heath
This is a talk about how to write a book alongside the open source community.

Kevin Hwang - Customer Feedback is the Fuel in our Engine

10/13/2021Catherine Heath
This is a talk about the importance of customer feedback when it comes to documentation.

Anna Korinna Németh-Szabó - Alchemy in Adversity (How to become better and more resilient tech writers in a turbulent work environment)

10/13/2021Catherine Heath
This is a talk about how to become better technical writers in the face of adversity.
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