The Owlery

— KnowledgeOwl's blog for knowledge base knacks and hacks

The Not Boring Tech Writer: Using Your Detective Skills as a Technical Writer

09/13/2019Catherine Heath
This is our write-up of The Not Boring Tech Writer podcast episode called Using Your Detective Skills as a Technical Writer. The podcast is produced by Jacob Moses and sponsored by KnowledgeOwl.

The Not Boring Tech Writer: Transitioning into Tech Writing from Very-Much-Not Tech Writing

09/06/2019Catherine Heath
We’ve written up the latest episode of The Not Boring Tech Writer podcast by Jacob Moses. Chad Sterling, Product Technical Communications Specialist at KUKA, shares how you can transition into technical writing.

Our most important self-care rituals for a remote working culture

08/31/2019Catherine Heath
We all know that it’s not just a remote team that needs self-care rituals, but remote workers are uniquely placed to design their own schedules. Here's how we build our own supportive rituals.

Too many cooks in the kitchen: Successful knowledge base collaboration

07/24/2019Kate Mueller
Too many cooks in the kitchen: Successful knowledge base collaboration Kate Mueller | July 24, 2019 There’s a pattern I’ve seen a lot, both in my own work life as a technical writer and in my time here at KnowledgeOwl. You, as ...

How we build a company culture around our people

06/18/2019Catherine Heath
A people-first culture is an important element of growing a successful business. But how can you do that in practice? We share insights we've learned from culture-building in our small remote team.

Write the Docs – Technically you can: creating technical content for all audiences by Małgorzata Trojanowska

06/07/2019Catherine Heath
Technically you can: creating technical content for all audiences by Małgorzata Trojanowska Catherine Heath | June 7, 2019 Content Writer and Community Manager Małgorzata Trojanowska delivered a talk at Write the Docs Vilnius called '...

Write the Docs – How to turn a freight ship around when all you have is a paddle by Elina McCafferty

06/07/2019Catherine Heath
Elina is a technical writer and she tackles the legacy documentation set at her company. She talked to us about how to handle such a large project, and stay sane while you do it.

Write the Docs – How do we know our documentation makes sense? by Anna Losif

06/07/2019Catherine Heath
Anna Losif is a software developer for the company Ushahidi. They make open source software for teams crowdsourcing information. Anna talked about their documentation challenges.

Write the Docs Vilnius 2019

06/06/2019Catherine Heath
Write the Docs Vilnius 2019 was the first Write the Docs conference to take place in the city. It was a day of talks alongside a Writing Day.

Write the Docs – The Legend of Documentation: A markdown to the past by Filipe Mendes

06/06/2019Catherine Heath
Software developer Filipe Mendes gave a talk on how he promoted the value of developer documentation within his team, and went through the core issues that he faced along the way.
Subscribe and get notified as new articles arrive
(No spam, pinky promise)