The Owlery
— KnowledgeOwl's blog for knowledge base knacks and hacks
Too many cooks in the kitchen: Successful knowledge base collaboration
Too many cooks in the kitchen: Successful knowledge base collaboration Kate Mueller | July 24, 2019 There’s a pattern I’ve seen a lot, both in my own work life as a technical writer and in my time here at KnowledgeOwl. You, as ...
How we build a company culture around our people
A people-first culture is an important element of growing a successful business. But how can you do that in practice? We share insights we've learned from culture-building in our small remote team.
Write the Docs – Technically you can: creating technical content for all audiences by Małgorzata Trojanowska
Technically you can: creating technical content for all audiences by Małgorzata Trojanowska Catherine Heath | June 7, 2019 Content Writer and Community Manager Małgorzata Trojanowska delivered a talk at Write the Docs Vilnius called '...
Write the Docs – How to turn a freight ship around when all you have is a paddle by Elina McCafferty
Elina is a technical writer and she tackles the legacy documentation set at her company. She talked to us about how to handle such a large project, and stay sane while you do it.
Write the Docs – How do we know our documentation makes sense? by Anna Losif
Anna Losif is a software developer for the company Ushahidi. They make open source software for teams crowdsourcing information. Anna talked about their documentation challenges.
Write the Docs Vilnius 2019
Write the Docs Vilnius 2019 was the first Write the Docs conference to take place in the city. It was a day of talks alongside a Writing Day.
Write the Docs – The Legend of Documentation: A markdown to the past by Filipe Mendes
Software developer Filipe Mendes gave a talk on how he promoted the value of developer documentation within his team, and went through the core issues that he faced along the way.
Write the Docs – Decentralized documentation by Chris Ward
Freelance technical communicator Chris Ward gave a talk at Write the Docs Vilnius on the opportunities and challenges present in decentralized documentation for projects like Ethereum.
Write the Docs – OMG it's error 5 and the joys of microcopy by Hadas Khen
Hadas Khen delivered this excellent talk on how to improve the microcopy of your software interface, which also provided a basic introduction to microcopy.
Write the Docs – Defying the Status Quo: How a grassroots effort can transform an organization by Jodie Putrino
Jodie Putrino is a technical writer at F5. She shares how she began a grassroots documentation effort that eventually changed how her whole company approaches docs.
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