— a blog for knowledge base knacks and hacks
Write the Docs is a global community of people who care about documentation. Find out what it's all about, how you can get involved, and lots more.
A broad-strokes introduction to the fascinating world of user documentation, with links to more in-depth articles on specific topics.
I’m now a two-time conference-goer to Write the Docs and I wanted to share my experiences of being part of this wonderful community.
At Write The Docs Portland 2018, Havi Hoffman, Content Wrangler for the Moz Hacks blog, gave a talk on "Not the Docs – content and voice on a developer blog".
At Write the Docs Portland 2018, Jen Lambourne gave a fascinating talk on how the GDS conducts user research for its documentation.
At Write the Docs Portland 2018, Technical Writer at Stripe Larry Ullmann shared his experiences of producing code examples for a developer audience.
At Write the Docs Portland 2018, Technical Writer at Pivotal Sarah Day gave a talk about how to hire junior documentation writers.
At his talk during Write the Docs Portland 2018, Senior Technical Documentation Manager at Splunk Neal Kaplan educated us in the art – or craft – of documentation triage.
There are a number of different solutions out there you could categorize as knowledge base software. We help you sift through the confusion to make the right choice for your business.
Different knowledge base software solutions come bundled with various features and some are integrated with help desks. Compare pricing between knowledge base software.