The Owlery

— KnowledgeOwl's blog for knowledge base knacks and hacks

Three tips to make your content more brain-friendly – by Tina Lüdtke

12/03/2020KnowledgeOwl Support
Some tips from psychology to make your tech writing more accessible to your audience.

Business as a source of gratitude: what we're owl thankful for - by Marybeth Alexander

11/26/2020KnowledgeOwl Support
A post on the power of gratitude, sharing some of the things the KnowledgeOwl team are grateful for this year.

From social work to software customer support – by Emily Axel

11/19/2020KnowledgeOwl Support
A guest post describing a move from social work to technical customer support, looking at the skills and goals that are shared between both.

Business as a source of joy: swag, stickers, and masks - oh boy!

11/13/2020Marybeth Alexander
Add some joy to your day with KnowledgeOwl swag!

Business as a force for good: why we’re pursuing B Corporation certification

11/05/2020Marybeth Alexander
Learn about KnowledgeOwl's plans for B Corporation certification, and some things we're doing to be a force for good.

Public speaking tips for tech writers – by Swapnil Ogale

10/29/2020KnowledgeOwl Support
Learn about the benefits of gaining public speaking skills as a tech writer, and pick up some tips for how to prepare and present a great talk.

Write the Docs Prague 2020: Another successful virtual edition - by Deborah Barnard

10/22/2020Deborah Barnard
A roundup of highlights from Write the Docs Prague 2020, through short interviews with the three KnowledgeOwl attendees.

Feature spotlight: Synonyms

10/15/2020Kate Mueller
Use KnowledgeOwl's synonyms feature to enrich your knowledge base search.

Our new community program: 2% for People and Planet

10/08/2020Kate Mueller
Announcing our new community program: 2% for people and planet.

Visioning – by Deborah Barnard

10/01/2020Deborah Barnard
An introduction to visioning, a technique that helps you clarify what's important, and what success looks like for you.
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