The Owlery
— KnowledgeOwl's blog for knowledge base knacks and hacks
Jenn Leaver - Docs leadership: How to become a stronger leader for your team
This is a talk about how to become a better leader of a docs team.
Kate Santo - From travel content to technical content: my journey
This is a talk about how the speaker transitioned from writing travel content into technical content for developers.
Kat Stoica Ostenfeld - How I use applied linguistics to be a better technical writer
This is a talk about the use cases of applied linguistics when it comes to technical writing.
Anita Diamond - Cognitive Ergonomics in Technical Writing - Lessons from the Field
This is a talk about using cognitive ergonomics to improve your technical writing.
Felicity Brand - How to write a book for (and with) an open source community
This is a talk about how to write a book alongside the open source community.
Kevin Hwang - Customer Feedback is the Fuel in our Engine
This is a talk about the importance of customer feedback when it comes to documentation.
Anna Korinna Németh-Szabó - Alchemy in Adversity (How to become better and more resilient tech writers in a turbulent work environment)
This is a talk about how to become better technical writers in the face of adversity.
Victor Sluiter - Adventures in setting up a knowledge system for a research group
This is a talk about setting up a knowledge system for a research group.
Fabrizio Ferri-Benedetti - When documenting is designing: How to assist API design as a technical writer
A talk about how technical writers can assist with API design in their companies.
Ryan Macklin - So you need to give bad news to users…
A talk about having more empathy for users who aren't in calm states of mind.