The all-inclusive knowledge base solution for enterprises

Sophisticated knowledge base software features, rock-solid availability, and celebrated customer support.

Your self-service help content available
24 x 7 × 365

Rest easy with our 99.9% guaranteed uptime SLA.

KnowledgeOwl is a leader in Knowledge Management on G2

Premium services

99.9% guaranteed uptime SLA

The best uptime SLA we offer. Receive a service credit if our availability is less than 99.9%.

Concierge onboarding and training

We don't charge onboarding or implementation fees. Online training is always free.

Dedicated account management with priority support

A dedicated team is your primary point of contact. With priority support, we'll answer your requests first.

20% discount on theme builds and professional services

We provide you with a discount on all professional services, including theme builds, custom frontend functionality and sponsoring backend features.

Vendor security forms

We'll complete your vendor security forms, assessments, and questionnaires free of charge.

Custom SLA / Terms of Service

We'll help negotiate our terms and SLA to meet your business needs.

Take your knowledge management to the enterprise level

Scale your self-service with our enterprise-grade features and premium services.

Enterprise-grade features

Single Sign-On

White Label

Open API

Granular Access Control

Need help with setup or migrating from your current system?

Your dedicated account management team can help from start to finish. We offer a variety of services to build your dream knowledge base.

Custom theme builds

We'll help design and build your custom theme in KnowledgeOwl, and you'll get a 20% discount on the work we do

Online user training

We'll provide 1-on-1 or group online training customized for your wishes and requirements.


Starting from $10,000/year

Pricing is based on the number of users and knowledge bases you need. We'll help you design a subscription based on your needs. Upgrade, downgrade, or cancel at any time.

Want to learn more?

Schedule some time with a KnowledgeOwl expert.

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