The all-inclusive knowledge base solution for enterprises
Sophisticated knowledge base software features, rock-solid availability, and celebrated customer support.
Your self-service help content available
24 x 7 × 365
Rest easy with our 99.9% guaranteed uptime SLA.
Premium services
99.9% guaranteed uptime SLA
The best uptime SLA we offer. Receive a service credit if our availability is less than 99.9%.
Concierge onboarding and training
We don't charge onboarding or implementation fees. Online training is always free.
Dedicated account management with priority support
A dedicated team is your primary point of contact. With priority support, we'll answer your requests first.
Complimentary theme builds and professional services
We don't charge you for professional services or software customizations. No surpise costs or invoices.
Vendor security forms
We'll complete your endor security forms, assessments, and questionnaires free of charge.
Custom SLA / Terms of Service
We'll help negotiate our terms and SLA to meet your business needs.
Take your knowledge management to the enterprise level
Scale your self-service with our enterprise-grade features and premium services.
Enterprise-grade features
Need help with setup or migrating from your current system?
Your dedicated account management team can help from start to finish. We offer a variety of complimentary services to build your dream knowledge base.
Pricing
Starting from $10,000/year
Pricing is based on the number of users and knowledge bases you need. We'll help you design a subscription based on your needs. Upgrade, downgrade, or cancel at any time.
