Build your dream knowledge base
All plans include:
Team
Business
- 99.9% uptime SLA
- Dedicated account manager with priority support
- Concierge onboarding and training
- Complimentary professional services and theme builds
- Custom SLA / Terms of Service / HIPAA compliance
- Vendor security forms
Priority Support
Get help faster, we'll answer your requests first.
Business SLA
A 99.5% uptime guarantee with service credits if our availability ever falls short.
Enterprise SLA
The best SLA we can offer, a 99.9% guaranteed uptime with higher thresholds for service level credits.
Professional Services
Need more help? We offer the following paid professional services*:
- •Custom theme builds
- •Advanced customizations and scripts
- •Proof of concept sites
- •Vendor security forms and assessments
- •Online or in-person training
Contact us for a free consultation.
*Enterprise plans include most professional services at no extra charge. Our goal is for the plan to be all-inclusive, so you don't need to worry about extra fees.
We're proud to be among the top-rated knowledge base softwares on G2 Crowd!
Questions? We're happy to help!
How do you define a user?
A user is someone who can create, edit, and manage content. Some people might call them an admin or an author.
What do you mean by knowledge base?
A knowledge base is a website to deliver your content. Each knowledge base has its own theme, security, and settings.
Do you have SSO?
Yes! Single sign-on (SSO) is available on all plans.
Can I talk to someone or schedule a demo?
Absolutely! You can schedule a demo or call at a time that works for you.
