Build your dream knowledge base
All plans include:
Enterprise-level features
Unlimited readers
Awesome support
Team
$
99
/month
Every feature in Solo plus:
User access management
Custom roles and permissions
No credit card required
Business
$
299
/month
Every feature in Team plus:
99.5% uptime SLA
Priority support
HIPAA compliance
Upload your own SSL certs
No credit card required
- 99.9% uptime SLA
- Dedicated account manager with priority support
- Concierge onboarding and training
- 20% discount on professional services and theme builds
- Custom SLA / Terms of Service / HIPAA compliance
- Upload your own SSL certs
- Vendor security forms
Priority Support
Get help faster, we'll answer your requests first.
Business SLA
A 99.5% uptime guarantee with service credits if our availability ever falls short.
Enterprise SLA
The best SLA we can offer, a 99.9% guaranteed uptime with higher thresholds for service level credits.
Professional Services
Need more help? We offer the following paid professional services*:
- •Custom theme builds
- •Advanced customizations and scripts
- •Proof of concept sites
- •Vendor security forms and assessments
- •Online or in-person training
We're proud to be among the top-rated knowledge base softwares on G2 Crowd!
Questions? We're happy to help!
Answers to frequently asked questions
How do you define a user?
A user is someone who can create, edit, and manage content. Some people might call them an admin or an author.
What do you mean by knowledge base?
A knowledge base is a website to deliver your content. Each knowledge base has its own theme, security, and settings.
Do you have SSO?
Yes! Single sign-on (SSO) is available on all plans.
Can I talk to someone or schedule a demo?
Absolutely! You can schedule a demo or call at a time that works for you.
