KnowledgeOwl helps organizations of all sizes build better knowledge bases.

Organize information and manage content

  • Keep information organized into categories and sub-categories
  • Use tags to relate articles by terms or phrases to improve findability
  • Share categories and articles across knowledge bases
Knowledge base editor
Secure your content

Make content secure and prevent unauthorized access

  • Use SSO to authenticate readers from identity providers
  • Set up remote authentication to log in from your website or app
  • Lock down KBs by logins, passwords, or IP addresses
  • Decide who can view, edit, or access KBs

Create and export content

  • Use the WYSIWYG editor to create articles with headers, lists, and tables
  • Drag and drop files and images or embed videos and PDFs
  • Create article templates or use global snippets to quickly add new content
  • Create custom PDFs, individual article PDFs, or entire knowledge base PDFs
Create and export content quickly and easily
style your knowledge base

Customize content and match your brand's style

  • Customize logo, colors, fonts, and styles
  • Serve your content from a private domain
  • Add custom CSS, HTML, and Javascript
  • Make sure it looks great on all devices

Increase accessibility and help your readers find what they need

  • Browse contents using tables of contents or categories
  • Use tags and search phrases or autosuggest to get readers to the right article
  • Share categories and articles across knowledge bases
help readers find what they seek
engage your readers

Engage your readers and learn what they think

  • Use comments, stars, or thumbs to find out how useful your articles are
  • Enable questions or comments through contact forms
  • Keep readers up to date with blog style announcements
  • Use icons to draw attention to important content changes


And developer resources
Import from your contact form into your help desk or ticketing system
Embed our widget into your website or application to provide contextual help
Use our open API to pass information in and out of KnowledgeOwl
On the go? Bookmark this article for later with Ctlr + D
Subscribe and get notified as new articles arrive
(No spam, pinky promise)