Powerful and fully customizable knowledge bases that your audience love to use!

Organize information and manage content effectively

  • Keep information neatly organized into categories and sub-categories
  • Use tags to relate articles by terms or phrases to improve findability
  • Easily share categories and articles across knowledge bases
Knowledge base editor
Secure your content

Make content secure and prevent unauthorized access

  • Use SSO to authenticate readers from identity providers
  • Set up remote authentication to log in from your website or app
  • Lock down KBs by logins, passwords, or IP addresses
  • Decide who can view, edit, or access KBs

Create content quickly and export it easily

  • Use the WYSIWYG editor to create articles with headers, lists, and tables
  • Drag and drop files and images or embed videos and PDFs
  • Create article templates or use global snippets to add quickly add new content
  • Create custom PDFs, individual article PDFs, or entire knowledge base PDFs
Create and export content quickly and easily
style your knowledge base

Customize content and match your brand's style

  • Customize logo, colors, fonts, and styles
  • Server your content from a private domain
  • Add custom CSS, HTML, and Javascript
  • Make sure it looks great on all devices

Increase accessibility and help your readers find what they seek

  • Browse contents quickly to tables of contents or categories
  • Use tags and search phrases or autosuggest to get readers to the right article
  • Easily share categories and articles across knowledge bases
help readers find what they seek
engage your readers

Engage your readers and learn what they think

  • Use comments, stars, or thumbs to find out how useful your articles are
  • Enable questions or comments through contact forms
  • Keep readers up to date with blog style announcements
  • Use icons to draw attention to important content changes

Integrations

And developer resources
 
Import from your contact form into your help desk or ticketing system
 
Embed our widget into your website or application to provide contextual help
 
Use our open API to pass information in and out of KnowledgeOwl
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