One of the most reviewed products on Capterra

and the #2 most reviewed knowledge management software

Check our reviews on independent sites...

KnowledgeOwl Capterra Reviews
KnowledgeOwl GetApp Reviews
KnowledgeOwl G2Crowd Reviews

...or read some of the best ones

Great customer service
Knowledge Owl's Marybeth and Pete co-design and troubleshoot any foreseen issues. They are immensely valued and responsive. Their backend is great and intuitive - which makes training staff simple and fast. I would recommend them to anyone.
They're the knowledge gods they say they are.
— Kelly Anderson
Oct 03, 2016
Excellent
Can't say enough about Knowledge Owl and their staff. They have gone above and beyond my expectations. Our organization had some specific issues that we were encountering with our tiered access and the information in our knowledge base our customers were able to see. Though at the time the capability wasn't yet available through Knowledge Owl they worked with us to develop it as an ongoing service instead of simply saying no we can't do that. That is a testament to a great company that will go above and beyond their call of duty for their customers needs. Knowledge Owl is a must for creating a dynamic and comprehensive knowledge base that will assist your company with its ability to easily navigate your support documentation and reduce call-to-action support requests. Thanks you Knowledge Owl!
— Jordan Biss
Apr 15, 2016
Makes our lives easier!
I've used KnowledgeOwl for a client. They needed to be able to create an intranet that was password protected and easy to update. The KnowledgeOwl went above and beyond helping us create the perfect intranet and even trained the client on how they can update it themselves.
I love using the product and the support can not be beat!
— Brittany Kovalcik
Apr 13, 2016
Intuitive and User-Friendly
Knowledge Owl is easy to use, intuitive enough that even the not-so-tech-savvy can set up nearly everything in ONE DAY, and Marybeth's title, "Knowledge Goddess / Chief Executive Owl," is the best description of who she is and what she so enthusiastically does. We are so happy we are working together on a project that will change our approach to educating and training thousands of educators.
— Katelyn Haupt
Apr 13, 2016
This is the perfect solution for accessing information
We are using this software to manage our technical information for our customer service and tech support team. There couldn't be an easier software to manage and use than KnowledgeOwl. The software is getting better all the time, with smart and innovative features. Their support has been second-to-none when we need help or have questions.
— Andrew Salanitro
May 12, 2016
A brilliant Knowledge Management Tool with Splendid Customer Service!
We use KnowledgeOwl for our internal knowledge management and it changed our processes and efficiency a lot. We transfer knowledge a lot better and the team uses it on a daily basis. The customer service is superb with answers and feature requests. I recommend KnowledgeOwl more!
— Brix Ziemann
Apr 20, 2016
Knowledge Owl is the BEST tech experience I have had!
Knowledge Owl is easy to use, intuitive enough that even the not-so-tech-savvy can set up nearly everything in ONE DAY, and Marybeth's title, "Knowledge Goddess / Chief Executive Owl," is the best description of who she is and what she so enthusiastically does. We are so happy we are working together on a project that will change our approach to educating and training thousands of educators.
— Meghan Mackay
Apr 13, 2016
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