# KnowledgeOwl

> KnowledgeOwl is a knowledge base software that helps teams create, organize, and share documentation. We're a bootstrapped, B Corp certified company with industry-leading uptime, reliability and customer satisfaction.

KnowledgeOwl provides an intuitive platform for building internal and external knowledge bases with powerful features like semantic search, AI-powered assistance, customizable themes, and robust analytics. Founded in 2015, we're known for exceptional customer support and building sustainable, customer-focused software.

## Product & Features
- [Knowledge Base Software](https://www.knowledgeowl.com/): Our core product for creating help centers and documentation
- [AI Features](https://www.knowledgeowl.com/ai): AI-powered search, content suggestions, and documentation assistance
- [Features Overview](https://www.knowledgeowl.com/features): Complete feature list including customization, AI-search, robust analytics, and integrations
- [AI Chatbot](https://www.knowledgeowl.com/features/ai-chatbot): Understand user intent, not just keywords
- [Pricing](https://www.knowledgeowl.com/pricing): Transparent pricing plans for teams of all sizes

## Use Cases & Solutions
- [for Salesforce-powered teams](https://www.knowledgeowl.com/solutions/salesforce): Easy to use documentation that can integrate with Salesforce
- [for Healthcare software companies](https://www.knowledgeowl.com/solutions/healthcare): HIPAA-compliant, easy-to-use information management to help you better serve your customers, and the patients they help
- [for Insurance companies](https://www.knowledgeowl.com/solutions/insurance): Secure, compliant information management to help insurance companies better serve their customers, streamline claims processing, and ensure regulatory compliance.
- [for EdTech companies](https://www.knowledgeowl.com/solutions/edtech): Secure, easy-to-use information sharing for educational technology companies and their clients

## Help & Documentation
- [Help Center](https://support.knowledgeowl.com/): Complete product documentation and guides
- [Get Started](https://support.knowledgeowl.com/help/get-started): Quick start guide for new users
- [API Documentation](https://support.knowledgeowl.com/help/api): Developer API reference

## Blog - The Owlery
Expert insights on documentation, knowledge management, and technical writing:

- [What is semantic search?](https://www.knowledgeowl.com/blog/posts/what-is-semantic-search): Understanding semantic vs keyword search for better knowledge bases
- [Style guide as a team superpower](https://www.knowledgeowl.com/blog/posts/why-a-style-guide-is-your-documentation-teams-superpower): Building effective documentation style guides for consistency
- [The importance of robust reporting in your knowledge base](https://www.knowledgeowl.com/blog/posts/robust-reporting): Using reporting to really understand your reader's journey, and improve engagement with your knowledge base
- [Help Centers are the foundation of excellent customer service](https://www.knowledgeowl.com/blog/posts/help-centers-foundation-excellent-service): How a good help center is integral to giving your customers the care they deserve
- [Ten years of KnowledgeOwl](https://www.knowledgeowl.com/blog/posts/10-years-of-knowledgeowl): Our story, values, and what we've learned building a bootstrapped B Corp

## Company & About
- [About KnowledgeOwl](https://www.knowledgeowl.com/about-us): Our mission, values, and team
- [Customer Stories](https://www.knowledgeowl.com/showcase): How our customers use KnowledgeOwl to improve support and documentation


## Resources
- [Blog Archive](https://www.knowledgeowl.com/blog): All articles on knowledge management, documentation best practices, and technical writing
- [Security & Compliance](https://www.knowledgeowl.com/security): CAIQ, GDPR compliant, uptime and reliability, data security, etc.

## Optional
- [Free Trial](https://app.knowledgeowl.com/signup): Start building your knowledge base today
- [Talk to us](https://www.knowledgeowl.com/talk-to-us): See KnowledgeOwl in action
- [Product walk-through](https://docs.google.com/forms/d/e/1FAIpQLSeIi0u0yTV93OTlIwygwLlWHaPxn2g9G605z9U_3iA8FBOuLg/viewform): Attend a group demo to see KnowledgeOwl in action