Create a perfect knowledge base for customers and internal teams with ease

Organize help content for external and internal use easily with our WYSIWYG editor. Create knowledge bases that empower both internal teams and customers to find the answers they're seeking.

Delight your customers with user-friendly, accessible knowledge base content

Trust our time-tested themes, layouts, and category types to make it easier for your clients and teammates to browse through your knowledge base. Use tags and search phrases to get readers quickly to the right piece.

Take control over your content and access to it

Make your knowledge base secure and prevent unauthorized access with our advanced user and reader management. Give specific permissions to different users and readers based on their individual tasks and needs.

Understand your readers' needs with multiple feedback features.

Use comments and ratings (stars or thumbs) to find out how useful your articles are. Enable questions or comments through contact forms to be closer to your readers and understand their needs.

We’re proud to be among the top rated knowledge base software on G2 Crowd

High Performer Spring 2023

More reasons to love KnowledgeOwl

Celebrated customer support at hand

Enjoy the assistance of our support owls and let us help you with new and existing features alike.

Flexible features to serve your business

Tailor the structure, look and functionalities of your knowledge base to your needs and the needs of your users.

Integrations with popular software

Integrate KO with the most popular services and software and fit your knowledge base into your infrastructure with ease.

Start building your knowledge base today