Knowledge Base software for software and service-based businesses
Knowledge Base software for software and service-based businesses
Knowledge Base software for software and service-based businesses
Switch away from chaos and scattered knowledge,
into a single searchable source of truth.
Switch from chaos and scattered knowledge, to a single searchable source of truth.
Switch away from chaos and scattered knowledge,
into a single searchable source of truth.
Build a powerful shareable knowledge base for your product documentation, call center knowledge, internal policies and procedures, support sites and more.
Build a powerful shareable knowledge base for your product documentation, call center knowledge, internal policies and procedures, support sites and more.
Build a powerful shareable knowledge base for your product documentation, call center knowledge, internal policies and procedures, support sites and more.
Watch 5 minute demo
Watch 5 minute demo
Watch 5 minute demo
Loved by 3,200+ knowledge base authors in
software and service-based businesses
"The user interface to create articles is very easy to use and straightforward. It is also very customizable with CSS. So we can brand it to match our style. Not to mention the customer service is top notch. They take it to the next level!"
Everyone benefits from a single source of truth
Everyone benefits from a single source of truth
Find the information you need fast.
KnowledgeOwl’s out-of-the-box search functionality
ensures that the information you add to your
knowledge base can be found immediately by those
who need it. No setup required and it's even typo
tolerant!
Be confident in your knowledge.
Accessing knowledge from a single source allows you
to be sure that it is correct. You can schedule reminders
to have your team review information as frequently, or
infrequently, as you like - so your team can be sure it is
absolutely accurate.
It’s easy to add, organize, and make
changes.
There’s no pressure to get it perfect immediately; you
can add, reorganize, and update your information
easily at any time. There is no limit on the number of
articles, categories, or files you can add to your kb.
"Top drawer support"
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.
Erin Kreie
Product Manager at Inspired eLearning, LLC
I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.
Laurie Little
Senior Technical Writer, Words that Work
The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!
Sandi Olson
Technical Content Writer, Jackrabbit Technologies
I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.
Lance Los
Director of Product, ICIX
KnowledgeOwl allows for non-techy people to create consistent looking guidance and documentation that is structured and easy to find.
Jamie Morgado
Head of Retail Operations - Mountain Warehouse
"Amazing Team"
From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.
Ian Drummond
Manager of Knowledge Management, Veracross
"Top drawer support"
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.
Erin Kreie
Product Manager at Inspired eLearning, LLC
I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.
Laurie Little
Senior Technical Writer, Words that Work
The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!
Sandi Olson
Technical Content Writer, Jackrabbit Technologies
I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.
Lance Los
Director of Product, ICIX
KnowledgeOwl allows for non-techy people to create consistent looking guidance and documentation that is structured and easy to find.
Jamie Morgado
Head of Retail Operations - Mountain Warehouse
"Amazing Team"
From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.
Ian Drummond
Manager of Knowledge Management, Veracross
"Top drawer support"
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.
Erin Kreie
Product Manager at Inspired eLearning, LLC
I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.
Laurie Little
Senior Technical Writer, Words that Work
The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!
Sandi Olson
Technical Content Writer, Jackrabbit Technologies
I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.
Lance Los
Director of Product, ICIX
KnowledgeOwl allows for non-techy people to create consistent looking guidance and documentation that is structured and easy to find.
Jamie Morgado
Head of Retail Operations - Mountain Warehouse
"Amazing Team"
From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.
Ian Drummond
Manager of Knowledge Management, Veracross
"Top drawer support"
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.
Erin Kreie
Product Manager at Inspired eLearning, LLC
I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.
Laurie Little
Senior Technical Writer, Words that Work
The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!
Sandi Olson
Technical Content Writer, Jackrabbit Technologies
I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.
Lance Los
Director of Product, ICIX
KnowledgeOwl allows for non-techy people to create consistent looking guidance and documentation that is structured and easy to find.
Jamie Morgado
Head of Retail Operations - Mountain Warehouse
"Amazing Team"
From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.
Ian Drummond
Manager of Knowledge Management, Veracross
"Top drawer support"
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.
Erin Kreie
Product Manager at Inspired eLearning, LLC
I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.
Laurie Little
Senior Technical Writer, Words that Work
The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!
Sandi Olson
Technical Content Writer, Jackrabbit Technologies
I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.
Lance Los
Director of Product, ICIX
KnowledgeOwl allows for non-techy people to create consistent looking guidance and documentation that is structured and easy to find.
Jamie Morgado
Head of Retail Operations - Mountain Warehouse
"Amazing Team"
From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.
Ian Drummond
Manager of Knowledge Management, Veracross
"Top drawer support"
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.
Erin Kreie
Product Manager at Inspired eLearning, LLC
I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.
Laurie Little
Senior Technical Writer, Words that Work
The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!
Sandi Olson
Technical Content Writer, Jackrabbit Technologies
I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.
Lance Los
Director of Product, ICIX
KnowledgeOwl allows for non-techy people to create consistent looking guidance and documentation that is structured and easy to find.
Jamie Morgado
Head of Retail Operations - Mountain Warehouse
"Amazing Team"
From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.
Ian Drummond
Manager of Knowledge Management, Veracross
"Top drawer support"
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.
Erin Kreie
Product Manager at Inspired eLearning, LLC
I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.
Laurie Little
Senior Technical Writer, Words that Work
The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!
Sandi Olson
Technical Content Writer, Jackrabbit Technologies
I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.
Lance Los
Director of Product, ICIX
KnowledgeOwl allows for non-techy people to create consistent looking guidance and documentation that is structured and easy to find.
Jamie Morgado
Head of Retail Operations - Mountain Warehouse
"Amazing Team"
From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.
Ian Drummond
Manager of Knowledge Management, Veracross
"Top drawer support"
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.
Erin Kreie
Product Manager at Inspired eLearning, LLC
I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.
Laurie Little
Senior Technical Writer, Words that Work
The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!
Sandi Olson
Technical Content Writer, Jackrabbit Technologies
I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.
Lance Los
Director of Product, ICIX
KnowledgeOwl allows for non-techy people to create consistent looking guidance and documentation that is structured and easy to find.
Jamie Morgado
Head of Retail Operations - Mountain Warehouse
"Amazing Team"
From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.
Ian Drummond
Manager of Knowledge Management, Veracross
"Top drawer support"
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.
Erin Kreie
Product Manager at Inspired eLearning, LLC
I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.
Laurie Little
Senior Technical Writer, Words that Work
The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!
Sandi Olson
Technical Content Writer, Jackrabbit Technologies
I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.
Lance Los
Director of Product, ICIX
KnowledgeOwl allows for non-techy people to create consistent looking guidance and documentation that is structured and easy to find.
Jamie Morgado
Head of Retail Operations - Mountain Warehouse
"Amazing Team"
From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.
Ian Drummond
Manager of Knowledge Management, Veracross
"Top drawer support"
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.
Erin Kreie
Product Manager at Inspired eLearning, LLC
I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.
Laurie Little
Senior Technical Writer, Words that Work
The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!
Sandi Olson
Technical Content Writer, Jackrabbit Technologies
I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.
Lance Los
Director of Product, ICIX
KnowledgeOwl allows for non-techy people to create consistent looking guidance and documentation that is structured and easy to find.
Jamie Morgado
Head of Retail Operations - Mountain Warehouse
"Amazing Team"
From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.
Ian Drummond
Manager of Knowledge Management, Veracross
"Top drawer support"
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.
Erin Kreie
Product Manager at Inspired eLearning, LLC
I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.
Laurie Little
Senior Technical Writer, Words that Work
The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!
Sandi Olson
Technical Content Writer, Jackrabbit Technologies
I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.
Lance Los
Director of Product, ICIX
KnowledgeOwl allows for non-techy people to create consistent looking guidance and documentation that is structured and easy to find.
Jamie Morgado
Head of Retail Operations - Mountain Warehouse
"Amazing Team"
From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.
Ian Drummond
Manager of Knowledge Management, Veracross
"Top drawer support"
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.
Erin Kreie
Product Manager at Inspired eLearning, LLC
I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.
Laurie Little
Senior Technical Writer, Words that Work
The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!
Sandi Olson
Technical Content Writer, Jackrabbit Technologies
I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.
Lance Los
Director of Product, ICIX
KnowledgeOwl allows for non-techy people to create consistent looking guidance and documentation that is structured and easy to find.
Jamie Morgado
Head of Retail Operations - Mountain Warehouse
"Amazing Team"
From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.
Ian Drummond
Manager of Knowledge Management, Veracross
Helping hundreds of companies struggling with scattered, incomplete, outdated, and unreliable knowledge
4.5 out of 5 on G2
Based on 73 reviews
4.7 out of 5 on GetApp
Based on 210 reviews
4.7 out of 5 on Capterra
Based on 210 reviews
Knowledge base software for owl occasions
Internal knowledge management
Create a secure, robust, easy-to-navigate single source of truth for the employees, management, and stakeholders of your organization.
Mixed use knowledge management
Create a knowledge base with both public and private content, easily managed via our reader groups and various security options.
Educational materials
Share educational materials like lesson plans, videos, exercises, job briefs, or playbooks with unlimited storage of files up to 200MB.
Product documentation
Reduce support requests and help onboard new customers with easy-to-create and easy-to-manage technical and help documentation.