enterprise
Take your knowledge management
to the enterprise level.
Pro KnowledgeOwl features like Single Sign-On, public API, custom branding, contextual help widget, custom roles and permissions
Dedicated account management and priority support
99.9% guaranteed uptime SLA with custom terms and vendor security forms
The best uptime SLA we offer.
Receive a service credit if our availability is less than 99.9%.
Access
Access
Granular Access Control
Single Sign-On
Open API
Functionality
Functionality
99.9% guaranteed uptime SLA
Custom branding
Custom roles and permissions
Security
Security
Vendor Security Forms
Custom SSL certificates
HTTPS everywhere
Quality
Quality
Dedicated account management
Priority support
Custom terms & conditions (*annual subscription only)
Features
Basics
Articles
Authors
Knowledge bases
Readers
AI credits
Owl Analytics
Features
All essential features (see below)
Private domain
Custom HTML/CSS/JS
Developer API
Single Sign-On (SSO)
Custom roles and permissions
Custom SSL certificates
Contextual help widget
Services
Pay by invoice
Priority support
Compliance for GDPR and HIPAA
Dedicated account management
Custom terms and conditions
Vendor security forms
Guaranteed uptime SLAs
Basic
$100/mo
Content
Up to 1000
1
1
Unlimited
25
45 days of data
Content
Content
Pro
$250/mo
Content
Up to 2500
1
1
Unlimited
100
90 days of data + reader reports
Content
Content
Business
$500/mo
Content
Up to 5000
1
1
Unlimited
250
450 days of data + reader reports
Content
Content
99.5%
Enterprise
$13,500/yr
Content
Custom
Custom
Custom
Unlimited
1000
Unlimited data + reader reports
Content
Content
99.9%
Features
Basics
Articles
Authors
Knowledge bases
Readers
AI credits
Owl Analytics
Features
All essential features (see below)
Private domain
Custom HTML/CSS/JS
Developer API
Single Sign-On (SSO)
Custom roles and permissions
Custom SSL certificates
Contextual help widget
Services
Pay by invoice
Priority support
Compliance for GDPR and HIPAA
Dedicated account management
Custom terms and conditions
Vendor security forms
Guaranteed uptime SLAs
Basic
$100/mo
Content
Up to 1000
1
1
Unlimited
25
45 days of data
Content
Content
Pro
$250/mo
Content
Up to 2500
1
1
Unlimited
100
90 days of data + reader reports
Content
Content
Business
$500/mo
Content
Up to 5000
1
1
Unlimited
250
450 days of data + reader reports
Content
Content
99.5%
Enterprise
$13,500/yr
Content
Custom
Custom
Custom
Unlimited
1000
Unlimited data + reader reports
Content
Content
99.9%
Features
Basics
Articles
Authors
Knowledge bases
Readers
AI credits
Owl Analytics
Features
All essential features (see below)
Private domain
Custom HTML/CSS/JS
Developer API
Single Sign-On (SSO)
Custom roles and permissions
Custom SSL certificates
Contextual help widget
Services
Pay by invoice
Priority support
Compliance for GDPR and HIPAA
Dedicated account management
Custom terms and conditions
Vendor security forms
Guaranteed uptime SLAs
Basic
$100/mo
Content
Up to 1000
1
1
Unlimited
25
45 days of data
Content
Content
Pro
$250/mo
Content
Up to 2500
1
1
Unlimited
100
90 days of data + reader reports
Content
Content
Business
$500/mo
Content
Up to 5000
1
1
Unlimited
250
450 days of data + reader reports
Content
Content
99.5%
Enterprise
$13,500/yr
Content
Custom
Custom
Custom
Unlimited
1000
Unlimited data + reader reports
Content
Content
99.9%
Problems:
Problems & Solutions
Problems & Solutions
Solutions:
Existing legacy systems holding you back?
KnowledgeOwl is cloud-based and accessible through any modern browser
Existing legacy systems holding you back?
KnowledgeOwl is cloud-based and accessible through any modern browser
Existing legacy systems holding you back?
KnowledgeOwl is cloud-based and accessible through any modern browser
Siloed info / people don't know how to get the info they need?
Use KnowledgeOwl to create a single source of truth for your employees
Current system has a steep learning curve for content creators?
Content creators can use our full-featured WYSIWYG with no coding skills
Current system has a steep learning curve for content creators?
Content creators can use our full-featured WYSIWYG with no coding skills
Current system has a steep learning curve for content creators?
Content creators can use our full-featured WYSIWYG with no coding skills
Support team answering the same questions over and over?
Create a product knowledge base so your customers can help themselves
Support team answering the same questions over and over?
Create a product knowledge base so your customers can help themselves
Support team answering the same questions over and over?
Create a product knowledge base so your customers can help themselves
How teams are using KnowledgeOwl
Loved by 3,200+ knowledge base authors in software companies around the world
How teams are using KnowledgeOwl
Loved by 3,200+ knowledge base authors in software companies around the world
How teams are using KnowledgeOwl
Loved by 3,200+ knowledge base authors in software companies around the world
What Our Customers Say
KnowledgeOwl has dramatically improved our company-wide knowledge bases. With KO, we can update an article as quickly as editing a Word document. This ease has allowed us to increase accuracy, reduce editing turnaround times, and expand our knowledge base without increasing headcount.The KO team has been a great resource; from customizing the look and feel of our knowledge bases to improving to quickly responding to all of our questions, they made the transition quick and easy.
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make ita joy to work with. Managing our knowledge base isnow my favorite part of my job responsibilities.
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make ita joy to work with. Managing our knowledge base isnow my favorite part of my job responsibilities.
Clinton King
Training Team Manager at
KnowledgeOwl is an incredible partner. No matter what question or situation I bring to them they always find a solution to meet our needs and help us be successful with their product. The customer is at the center of everything they do and you can feel that when working with them, their support is second to none!
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make ita joy to work with. Managing our knowledge base isnow my favorite part of my job responsibilities.
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make ita joy to work with. Managing our knowledge base isnow my favorite part of my job responsibilities.
Jessica Howard
Community Manager at
KnowledgeOwl has been a fantastic tool for organizing our massive database of sales materials. Not only did we find the database easy to customize to meet our needs, the support from the KO staff has been outstanding. They have been endlessly creative, reliable, and encouraging! Our sales team loves our new KO database, and I love knowing that I have support I can depend on.
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make ita joy to work with. Managing our knowledge base isnow my favorite part of my job responsibilities.
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make ita joy to work with. Managing our knowledge base isnow my favorite part of my job responsibilities.
Rebecca Rozakis
Director of Marketing at