Unlimited readers included
Share knowledge with unlimited team members and customers
Complimentary theme build
We'll implement your custom branded theme at no extra charge
White-glove migration
We'll migrate your content and provide regular onboarding calls until launch
KnowledgeOwl
For Good
25% Discount
B Corporations
Non-profits
Make it easy for your team to
find answers
Unlimited private and public readers
Unlimited file limits
Internal & external knowledge bases
World-class onboarding
Monthly 1:1 call with our experts to launch a knowledge base your team and customers actually use
White-glove migration from
We'll build your theme
Security access
Private articles with sign-in required
Remote authentication
SAML SSO
Salesforce SSO
Custom author roles and permissions for granular access control
AI
AI chatbot
AI search
AI article creation
AI article summaries
AI style guide review
Analytics
Track searches, measure article performance, and find content gaps
Reader reports
More
Powerful search that works out of the box
Easy-to-use rich text editor
Version history
Download article as PDF
Import from Word and more
Own custom domain
Full branding control (HTML/CSS/JS)
Developer API
Pay by invoice or purchase order
Priority support + 99.5% uptime guarantee
Compliance agreements for HIPAA and GDPR
OWL'S CHOICE
Build a professional, branded help center with API access
Unlimited private and public readers
Unlimited file limits
Internal & external knowledge bases
World-class onboarding
Bi-weekly 1:1 call with our experts to launch a knowledge base your team and customers actually use
White-glove migration from
We'll build your theme
Security access
Private articles with sign-in required
Remote authentication
SAML SSO
Salesforce SSO
Custom author roles and permissions for granular access control
AI
AI chatbot
AI search
AI article creation
AI article summaries
AI style guide review
Analytics
Track searches, measure article performance, and find content gaps
Reader reports
More
Powerful search that works out of the box
Easy-to-use rich text editor
Version history
Download article as PDF
Import from Word and more
Own custom domain
Full branding control (HTML/CSS/JS)
Developer API
Pay by invoice or purchase order
Priority support + 99.5% uptime guarantee
Compliance agreements for HIPAA and GDPR
KnowledgeOwl
For Good
25% Discount
B Corporations
Non-profits
Business
Secure access with SSO and granular permissions
Unlimited private and public readers
Unlimited file limits
Internal & external knowledge bases
World-class onboarding
Weekly 1:1 call with our experts to launch a knowledge base your team and customers actually use
White-glove migration from
We'll build your theme
Security access
Private articles with sign-in required
Remote authentication
SAML SSO
Salesforce SSO
Custom author roles and permissions for granular access control
AI
AI chatbot
AI search
AI article creation
AI article summaries
AI style guide review
Analytics
Track searches, measure article performance, and find content gaps
Reader reports
More
Powerful search that works out of the box
Easy-to-use rich text editor
Version history
Download article as PDF
Import from Word and more
Own custom domain
Full branding control (HTML/CSS/JS)
Developer API
Pay by invoice or purchase order
Priority support + 99.5% uptime guarantee
Compliance agreements for HIPAA and GDPR
Enterprise
Get custom terms and conditions, dedicated account management, and more.
25% KnowledgeOwl for Good discount
We offer a 25% discount for nonprofits, B Corps, and purpose-driven orgs.
We believe business can be a force for good!
Compare plans
All the essential features
included in all plans
From articles to owlsome puns, let us count the ways we help you fly.
Writing and editing content
No code required to create articles
Host unlimited images and video
Unlimited category nesting
Embed video or other content into your KB
Redirect to external resources
Reusable content and code snippets
Article statuses (Draft, Ready to Publish, Rejected Draft, Published, Needs Review, Archived, and Deleted)
Automatically set Needs Review status intervals to ensure content is always up-to-date
Style Guide
AI feature set
First drafts and outlines created with advanced prompting
Meta description creation
Style guide enforcement assistance
AI Chatbot access
Granular access controls
Separate information for different groups of readers
Granular control over who can read what content
Unlimited Reader Groups
Versioning and history
Major and minor version options
Create new versions prior to publishing them
Recent Revisions tool to compare changes
Easily restore content history
Security
Control access to your content
GDPR and security shield compliant
Data Center Security
Search
Google-like results out of the box
Automatic indexing
No tagging required
Semantic search
AI Chatbot access
PDF content indexed for search
Synonym library
Glossary
Import glossary terms in bulk
On-hover definitions within articles
Add Glossary terms to Search
File Library and management
Upload and store files in your knowledge base
Files up to 200MB
Export PDF versions of articles, categories, or entire knowledge base
Tag management
File references (see where the files are being used within your KB)
Reporting and Analytics
Third party analytics support
High-level dashboard view of your knowledge base including
Owl Analytics: built-robust reporting for your readers and authors
Branding
Access to KnowledgeOwl’s built-in themes
Create a live knowledge base within minutes
No coding required to style your KB: add your logo, colors, and fonts
Customize text tool: change navigation and other text within your KB
Reader experience
Related articles
New, updated, and popular article lists
Favorites
Callouts for new or video content
Required Reading option
Article rating and commenting options
Embed or redirect to content from outside of knowledge base
Customer support
Unlimited access to our friendly support and success owls who are committed to helping you maximize the benefit you get from KnowledgeOwl
SEO
Title tags
Meta Descriptions
Sitemap generation
Importing
From Freshdesk
From Zendesk
From Confluence
From Word
Your pricing questions, answered.
Still have questions?
Drop us an email at hoot@knowledgeowl.com and we'll get back to you with all the answers you need.
