KnowledgeOwl
For Good
25% Discount
B Corporations
Non-profits
Perfect for simple knowledge
bases
1 Knowledge Base ($50 per extra KB per month)
1 Author ($25 per extra author per month)
Unlimited private and public readers
Extend your trial for free - no card required
All the essential features —including a search that just works, an easy-to-use editor, and flexible organization to structure your content.
Up to 1000 articles per knowledge base (90% of knowledge bases have less than 1000 articles!)
Pro
OWL'S CHOICE
Perfect for advanced customizations and branding
1 Knowledge Base ($50 per extra KB per month)
1 Author ($25 per extra author per month)
Unlimited private and public readers
Extend your trial for free - no card required
Free 1:1 migration support from
All features included in Basic
Use your own domain
Fully customizable branding including full access to HTML, CSS, and JavaScript.
Developer API
Up to 2500 articles per knowledge base
KnowledgeOwl
For Good
25% Discount
B Corporations
Non-profits
Business
Perfect for premium security and access control
1 Knowledge Base ($50 per extra KB per month)
1 Author ($25 per extra author per month)
Unlimited private and public readers
Extend your trial for free - no card required
Free 1:1 migration support from
All features included in Pro
Single Sign-on (SSO)
Custom roles and permissions for granular access control
Priority support (skip to front of line)
"Support team is awesome, responsive and always results driven."
Pay by invoice or purchase order
99.5% uptime SLA with service level credits
Compliance agreements for HIPAA and GDPR
Up to 5000 articles per knowledge base
Multiyear savings available on all plans
Save 10% with 1-year, 15% with 2-year, or 20% with 3-year payment.
Need more and looking for an enterprise solution?
Includes custom terms and conditions, dedicated account management, and more!
Can't decide ?
or
25% KnowledgeOwl for Good discount
We offer a 25% discount for nonprofits, B Corps, and purpose-driven orgs.
We believe business can be a force for good!
Compare plans
All the essential features
included in all plans
From articles to owlsome puns, let us count the ways we help you fly.
Writing and editing content
No code required to create articles
Host unlimited images and video
Unlimited category nesting
Embed video or other content into your KB
Redirect to external resources
Reusable content and code snippets
Article statuses (Draft, Ready to Publish, Rejected Draft, Published, Needs Review, Archived, and Deleted)
Automatically set Needs Review status intervals to ensure content is always up-to-date
Integrations
Slack integration
Zendesk integration
Zapier integration
Granular access controls
Separate information for different groups of readers
Granular control over who can read what content
Unlimited Reader Groups
Versioning and history
Major and minor version options
Create new versions prior to publishing them
Recent Revisions tool to compare changes
Easily restore content history
Security
Control access to your content
Control Author permissions
GDPR and security shield compliant
Data Center Security
Search
Google-like results out of the box
Automatic indexing
No tagging required
All content automatically scraped for search results
PDF content indexed for search
Synonym library
Glossary
Import glossary terms in bulk
On-hover definitions within articles
Add Glossary terms to Search
File Library and management
Upload and store files in your knowledge base
Files up to 200MB
Export PDF versions of articles, categories, or entire knowledge base
Tag management
File references (see where the files are being used within your KB)
Reporting and Analytics
Third party analytics support
High-level dashboard view of your knowledge base including:
See which articles are being read (or not)
See which search terms aren’t getting results
See which tickets your contact form has deflected
Measure impact of help widget in your software
Branding
Access to KnowledgeOwl’s built-in themes
Create a live knowledge base within minutes
No coding required to style your KB: add your logo, colors, and fonts
Custom domain support: use your own domain for the KB
Customize text tool: change navigation and other text within your KB
Reader experience
Related articles
New, updated, and popular article lists
Favorites
Callouts for new or video content
Required Reading option
Article rating and commenting options
Embed or redirect to content from outside of knowledge base
Customer support
Unlimited access to our friendly support and success owls who are committed to helping you maximize the benefit you get from KnowledgeOwl
Widget
Embed widget directly into your own software, so KB is always present
Suggested articles based on where user in located within your software
Contact form and ticket deflector
SEO
Title tags
Meta Descriptions
Sitemap generation
Importing
From Freshdesk
From Zendesk
From Confluence
From Word
Your pricing questions, answered.
Still have questions?
Drop us an email at hoot@knowledgeowl.com and we'll get back to you with all the answers you need.
