Pricing that

adapts

to your

to your

team

team

"We've used many KBs out there, and KnowledgeOwl
has the best features for the price."

"We've used many KBs out there, and KnowledgeOwl
has the best features for the price."

Scott R. on

Unlimited readers included

Share knowledge with unlimited team members and customers

Complimentary theme build

We'll implement your custom branded theme at no extra charge

White-glove migration

We'll migrate your content and provide regular onboarding calls until launch

KnowledgeOwl

For Good

25% Discount

B Corporations

Non-profits

Basic

Make it easy for your team to
find answers

$100

$100

$100

/ month

/ month

Includes 1 knowledge base and 1 author. Add more as you grow for $25/author, $50/KB

Includes 1 knowledge base and 1 author. Add more as you grow for $25/author, $50/KB

Unlimited private and public readers

Unlimited file limits

Internal & external knowledge bases

World-class onboarding

Monthly 1:1 call with our experts to launch a knowledge base your team and customers actually use

White-glove migration from

maker

We'll build your theme

Security access

Private articles with sign-in required

Remote authentication

SAML SSO

Salesforce SSO

Custom author roles and permissions for granular access control

AI

AI chatbot

AI search

AI article creation

AI article summaries

AI style guide review

Analytics

Track searches, measure article performance, and find content gaps

Reader reports

More

Powerful search that works out of the box

Easy-to-use rich text editor

Version history

Download article as PDF

Import from Word and more

Use your own custom domain

Full branding control (HTML/CSS/JS)

Developer API

Pay by invoice or purchase order

Priority support + 99.5% uptime guarantee

Compliance agreements for HIPAA and GDPR

KnowledgeOwl

For Good

25% Discount

B Corporations

Non-profits

Pro

OWL'S CHOICE

Build a professional, branded help center with API access

$250

$250

$250

/ month

Includes 1 knowledge base and 1 author. Add more as you grow for $25/author, $50/KB

Unlimited private and public readers

Unlimited file limits

Internal & external knowledge bases

World-class onboarding

Bi-weekly 1:1 call with our experts to launch a knowledge base your team and customers actually use

White-glove migration from

maker

We'll build your theme

Security access

Private articles with sign-in required

Remote authentication

SAML SSO

Salesforce SSO

Custom author roles and permissions for granular access control

AI

AI chatbot

AI search

AI article creation

AI article summaries

AI style guide review

Analytics

Track searches, measure article performance, and find content gaps

Reader reports

More

Powerful search that works out of the box

Easy-to-use rich text editor

Version history

Download article as PDF

Import from Word and more

Use your own custom domain

Full branding control (HTML/CSS/JS)

Developer API

Pay by invoice or purchase order

Priority support + 99.5% uptime guarantee

Compliance agreements for HIPAA and GDPR

KnowledgeOwl

For Good

25% Discount

B Corporations

Non-profits

Business

Secure access with SSO and granular permissions

$500

$500

$500

/ month

Includes 1 knowledge base and 1 author. Add more as you grow for $25/author, $50/KB

Unlimited private and public readers

Unlimited file limits

Internal & external knowledge bases

World-class onboarding

Weekly 1:1 call with our experts to launch a knowledge base your team and customers actually use

White-glove migration from

maker

We'll build your theme

Security access

Private articles with sign-in required

Remote authentication

SAML SSO

Salesforce SSO

Custom author roles and permissions for granular access control

AI

AI chatbot

AI search

AI article creation

AI article summaries

AI style guide review

Analytics

Track searches, measure article performance, and find content gaps

Reader reports

More

Powerful search that works out of the box

Easy-to-use rich text editor

Version history

Download article as PDF

Import from Word and more

Use your own custom domain

Full branding control (HTML/CSS/JS)

Developer API

Pay by invoice or purchase order

Priority support + 99.5% uptime guarantee

Compliance agreements for HIPAA and GDPR

Enterprise

Get custom terms and conditions, dedicated account management, and more.

Loved by 3,200+ knowledge base authors in software companies around the world

Loved by 3,200+ knowledge base authors in software companies around the world

Loved by 3,200+ knowledge base authors in software companies around the world

"The user interface to create articles is very easy to use and straightforward. It is also very customizable with CSS. So we can brand it to match our style. Not to mention the customer service is top notch. They take it to the next level!"

Review on Capterra

25%

KnowledgeOwl for Good discount

We offer a 25% discount for nonprofits, B Corps, and purpose-driven orgs.

We believe business can be a force for good!

Compare plans

Extend your trial for free - no card required

Free 1:1 migration support from

maker

Features

Basics

Articles

Authors

Knowledge bases

Readers

AI credits

Owl Analytics

Features

All essential features (see below)

Private domain

Custom HTML/CSS/JS

Developer API

Remote authentication

Contextual help widget

Single Sign-On (SAML SSO)

Salesforce SSO

Custom roles and permissions

Custom SSL certificates

Complimentary sandbox KB

Services

Pay by invoice

Priority support

Compliance for GDPR and HIPAA

Vendor security forms

Dedicated account management

Custom terms and conditions

Guaranteed uptime SLAs

Basic

$100/mo

Content

Up to 1,000

1

1

Unlimited

100

45 days of data

Content

Content

Content

Up to 2,500

1

1

Unlimited

500

90 days of data + reader reports

Content

Content

Business

$500/mo

Content

Up to 5,000

1

1

Unlimited

1,000

450 days of data + reader reports

Content

Content

99.5%

Enterprise

Custom

Content

Custom

Custom

Custom

Unlimited

10,000

Unlimited data + reader reports

Content

Content

99.9%

Features

Basics

Articles

Authors

Knowledge bases

Readers

AI credits

Owl Analytics

Features

All essential features (see below)

Private domain

Custom HTML/CSS/JS

Developer API

Remote authentication

Contextual help widget

Single Sign-On (SAML SSO)

Salesforce SSO

Custom roles and permissions

Custom SSL certificates

Complimentary sandbox KB

Services

Pay by invoice

Priority support

Compliance for GDPR and HIPAA

Vendor security forms

Dedicated account management

Custom terms and conditions

Guaranteed uptime SLAs

Basic

$100/mo

Content

Up to 1,000

1

1

Unlimited

100

45 days of data

Content

Content

Content

Up to 2,500

1

1

Unlimited

500

90 days of data + reader reports

Content

Content

Business

$500/mo

Content

Up to 5,000

1

1

Unlimited

1,000

450 days of data + reader reports

Content

Content

99.5%

Enterprise

Custom

Content

Custom

Custom

Custom

Unlimited

10,000

Unlimited data + reader reports

Content

Content

99.9%

Features

Basics

Articles

Authors

Knowledge bases

Readers

AI credits

Owl Analytics

Features

All essential features (see below)

Private domain

Custom HTML/CSS/JS

Developer API

Remote authentication

Contextual help widget

Single Sign-On (SAML SSO)

Salesforce SSO

Custom roles and permissions

Custom SSL certificates

Complimentary sandbox KB

Services

Pay by invoice

Priority support

Compliance for GDPR and HIPAA

Vendor security forms

Dedicated account management

Custom terms and conditions

Guaranteed uptime SLAs

Basic

$100/mo

Content

Up to 1,000

1

1

Unlimited

100

45 days of data

Content

Content

Content

Up to 2,500

1

1

Unlimited

500

90 days of data + reader reports

Content

Content

Business

$500/mo

Content

Up to 5,000

1

1

Unlimited

1,000

450 days of data + reader reports

Content

Content

99.5%

Enterprise

Custom

Content

Custom

Custom

Custom

Unlimited

10,000

Unlimited data + reader reports

Content

Content

99.9%

All the essential features
included in all plans

From articles to owlsome puns, let us count the ways we help you fly.

Writing and editing content

No code required to create articles

Host unlimited images and video

Unlimited category nesting

Embed video or other content into your KB

Redirect to external resources

Reusable content and code snippets

Article statuses (Draft, Ready to Publish, Rejected Draft, Published, Needs Review, Archived, and Deleted)

Automatically set Needs Review status intervals to ensure content is always up-to-date

Style Guide

Search

Google-like results out of the box

Automatic indexing

No tagging required

Semantic search

AI Chatbot access

PDF content indexed for search

Synonym library

Branding

Access to KnowledgeOwl’s built-in themes

Create a live knowledge base within minutes

No coding required to style your KB: add your logo, colors, and fonts

Customize text tool: change navigation and other text within your KB

SEO

Title tags

Meta Descriptions

Sitemap generation

Customer support

Unlimited access to our friendly support and success owls who are committed to helping you maximize the benefit you get from KnowledgeOwl

Granular access controls

Separate information for different groups of readers

Granular control over who can read what content

Unlimited Reader Groups

Versioning and history

Major and minor version options

Create new versions prior to publishing them

Recent Revisions tool to compare changes

Easily restore content history

Glossary

Import glossary terms in bulk

On-hover definitions within articles

Add Glossary terms to Search

Reader experience

Related articles

New, updated, and popular article lists

Favorites

Callouts for new or video content

Required Reading option

Article rating and commenting options

Embed or redirect to content from outside of knowledge base

Importing

From Freshdesk

From Zendesk

From Confluence

From Word

AI feature set

First drafts and outlines created with advanced prompting

Meta description creation

Style guide enforcement assistance

AI Chatbot access

Security

Control access to your content

GDPR and security shield compliant

Data Center Security

File Library and management

Upload and store files in your knowledge base

Files up to 200MB

Export PDF versions of articles, categories, or entire knowledge base

Tag management

File references (see where the files are being used within your KB)

Reporting and Analytics

Third party analytics support

High-level dashboard view of your knowledge base including

Owl Analytics: built-robust reporting for your readers and authors

Writing and editing content

No code required to create articles

Host unlimited images and video

Unlimited category nesting

Embed video or other content into your KB

Redirect to external resources

Reusable content and code snippets

Article statuses (Draft, Ready to Publish, Rejected Draft, Published, Needs Review, Archived, and Deleted)

Automatically set Needs Review status intervals to ensure content is always up-to-date

Style Guide

Granular access controls

Separate information for different groups of readers

Granular control over who can read what content

Unlimited Reader Groups

AI feature set

First drafts and outlines created with advanced prompting

Meta description creation

Style guide enforcement assistance

AI Chatbot access

Search

Google-like results out of the box

Automatic indexing

No tagging required

Semantic search

AI Chatbot access

PDF content indexed for search

Synonym library

Versioning and history

Major and minor version options

Create new versions prior to publishing them

Recent Revisions tool to compare changes

Easily restore content history

Security

Control access to your content

GDPR and security shield compliant

Data Center Security

Branding

Access to KnowledgeOwl’s built-in themes

Create a live knowledge base within minutes

No coding required to style your KB: add your logo, colors, and fonts

Customize text tool: change navigation and other text within your KB

Glossary

Import glossary terms in bulk

On-hover definitions within articles

Add Glossary terms to Search

File Library and management

Upload and store files in your knowledge base

Files up to 200MB

Export PDF versions of articles, categories, or entire knowledge base

Tag management

File references (see where the files are being used within your KB)

SEO

Title tags

Meta Descriptions

Sitemap generation

Reader experience

Related articles

New, updated, and popular article lists

Favorites

Callouts for new or video content

Required Reading option

Article rating and commenting options

Embed or redirect to content from outside of knowledge base

Reporting and Analytics

Third party analytics support

High-level dashboard view of your knowledge base including

Owl Analytics: built-robust reporting for your readers and authors

Customer support

Unlimited access to our friendly support and success owls who are committed to helping you maximize the benefit you get from KnowledgeOwl

Importing

From Freshdesk

From Zendesk

From Confluence

From Word

See how teams are using KnowledgeOwl

Get inspired by success stories

Explore live knowledge bases from our customers and see how they're delivering instant answers and delighting their users.

See how teams are using KnowledgeOwl

Get inspired by success stories

Explore live knowledge bases from our customers and see how they're delivering instant answers and delighting their users.

Your pricing questions, answered.

Can I talk to someone or schedule a demo?

How do you define an author?

What do you mean by knowledge base?

Do you have SSO?

What is your cancellation policy?

What is your refund policy?

What happens if my credit card fails?

Still have questions?

Drop us an email at hoot@knowledgeowl.com and we'll get back to you with all the answers you need.

YOUR Knowledge base shouldn’t take months to implement.

Here’s what you can get done with KnowledgeOwl in just 30 days

Day 1

Bring your docs and request a beautiful theme

Set up your account in minutes

White-glove migration from any tool

Our team will build a custom theme for you

Day 10

Impress your team with your knowledge base

A fully set up, beautiful knowledge base ready to show off

Your team sees it, loves it, and actually uses it

Buy-in secured before Day 30 even starts

Day 30

Ask why you didn't switch years ago

Your team and customers find answers 3x faster

One source of truth—no more repeated questions

Your boss is happy, your team is happy, and you're the hero

Awarded for 5 years straight on

Migrate easily from

YOUR Knowledge base shouldn’t take months to implement.

Here’s what you can get done with KnowledgeOwl in just 30 days

Day 1

Bring your docs and request a beautiful theme

Set up your account in minutes

White-glove migration from any tool

Our team will build a custom theme for you

Day 10

Impress your team with your knowledge base

A fully set up, beautiful knowledge base ready to show off

Your team sees it, loves it, and actually uses it

Buy-in secured before Day 30 even starts

Day 30

Ask why you didn't switch years ago

Your team and customers find answers 3x faster

One source of truth—no more repeated questions

Your boss is happy, your team is happy, and you're the hero

Awarded for 5 years straight on

Migrate easily from

YOUR Knowledge base shouldn’t take months to implement.

Here’s what you can get done with KnowledgeOwl in just 30 days

Day 1

Bring your docs and request a beautiful theme

Set up your account in minutes

White-glove migration from any tool

Our team will build a custom theme for you

Day 10

Impress your team with your knowledge base

A fully set up, beautiful knowledge base ready to show off

Your team sees it, loves it, and actually uses it

Buy-in secured before Day 30 even starts

Day 30

Ask why you didn't switch years ago

Your team and customers find answers 3x faster

One source of truth—no more repeated questions

Your boss is happy, your team is happy, and you're the hero

Awarded for 5 years straight on

Migrate easily from