Build any knowledge base you need

Educational Materials

Share educational materials like lesson plans, videos, exercises, job briefs or playbooks with unlimited storage of files up to 200MB.

Internal Knowledge Management

Create a secure, robust, easy-to-navigate resource to ensure that everyone stays on the same page.

Policies & Procedures

Capture your organization's policies and procedures to break down silos and reduce extra work.

Software & Product Documentation

Reduce support requests and help onboard new customers with easy-to-create and easy-to-manage technical documentation.

Top drawer support

KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.

Erin Kreie

Product Manager at Inspired eLearning, LLC

Photography of Erin

I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.

Laurie Little

Senior Technical Writer, Words that Work

The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!

Sandi Olson

Technical Content Writer, Jackrabbit Technologies

I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.

Lance Los

Director of Product, ICIX

Your response to questions is exceptional - best online support I have ever received from any company, always going above and beyond, always offering solutions.

Vanessa Drummond

Marketing Director & Co-Founder,
zazen Alkaline Water

Amazing team

From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.

Ian Drummond

Manager of Knowledge Management, Veracross

Photography of Ian

A one-stop shop for all things knowledge base

We make one thing and one thing only: knowledge base software. Our product roadmap is set based on customer requests and feedback. We are always releasing bug fixes, improvements to existing features, and new features. If we don't have something you're looking for, ask! Some of our best features have come from enthusiastic customers.

Our customers’ favorite features include:

  • Full-featured WYSIWYG editor
  • Robust search with autosuggest and search synonyms
  • Built-in contextual help widget
  • Public API and Webhooks integration
  • Glossary with autohighlighting
  • SAML Single Sign-on
  • Custom branding

 Discover KnowledgeOwl 

KnowledgeOwl helps people…

Stay on the same page

Employees can refer to the same body of knowledge. New hires are trained with the latest information and get consistent guidance.

Keep customers happy

With a proper knowledge base, your customers won’t be put on hold. All their questions will be answered with one button click!

Focus on vital matters

Lower the number of support tickets your staff has to handle so they can maintain quality standards and focus on what counts.

Loved by thousands of users

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4.5 out of 5 on G2

Based on 71 reviews

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4.7 out of 5 on GetApp

Based on 208 reviews

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9A7CFAD9-E3C2-4D31-A4B0-79C69DBAC6EB Created with sketchtool. 9A7CFAD9-E3C2-4D31-A4B0-79C69DBAC6EB Created with sketchtool. 9A7CFAD9-E3C2-4D31-A4B0-79C69DBAC6EB Created with sketchtool. 9A7CFAD9-E3C2-4D31-A4B0-79C69DBAC6EB Created with sketchtool. 9A7CFAD9-E3C2-4D31-A4B0-79C69DBAC6EB Created with sketchtool.

4.7 out of 5 on Capterra

Based on 208 reviews

We’re proud to be among the top rated knowledge base software on G2 Crowd

High Performer Winter 2021