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Create a perfect knowledge base for customers and internal teams with ease
Organize help content for external and internal use easily with our WYSIWYG editor. Create knowledge bases that empower both internal teams and customers to find the answers they're seeking.
Delight your customers with user-friendly, accessible knowledge base content
Trust our time-tested themes, layouts, and category types to make it easier for your clients and teammates to browse through your knowledge base. Use tags and search phrases to get readers quickly to the right piece.
Take control over your content and access to it
Make your knowledge base secure and prevent unauthorized access with our advanced user and reader management. Give specific permissions to different users and readers based on their individual tasks and needs.
Understand your readers' needs with multiple feedback features.
Use comments and ratings (stars or thumbs) to find out how useful your articles are. Enable questions or comments through contact forms to be closer to your readers and understand their needs.