KnowledgeOwl makes one thing - awesome knowledge base software!
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Share educational materials like lesson plans, videos, exercises, job briefs or playbooks with unlimited storage of files up to 200MB.
Create a secure, robust, easy-to-navigate resource to ensure that everyone stays on the same page.
Capture your organization's policies and procedures to break down silos and reduce extra work.
Reduce support requests and help onboard new customers with easy-to-create and easy-to-manage technical documentation.
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.
Product Manager at Inspired eLearning, LLC
I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.
The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!
I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.
Your response to questions is exceptional - best online support I have ever received from any company, always going above and beyond, always offering solutions.
From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.
Manager of Knowledge Management, Veracross
We make one thing and one thing only: knowledge base software. Our product roadmap is set based on customer requests and feedback. We are always releasing bug fixes, improvements to existing features, and new features. If we don't have something you're looking for, ask! Some of our best features have come from enthusiastic customers.
Employees can refer to the same body of knowledge. New hires are trained with the latest information and get consistent guidance.
With a proper knowledge base, your customers won’t be put on hold. All their questions will be answered with one button click!
Lower the number of support tickets your staff has to handle so they can maintain quality standards and focus on what counts.
Based on 73 reviews
Based on 210 reviews
Based on 210 reviews
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