One source of knowledge
KnowledgeOwl helps you build a knowledge base to consolidate information and make it easy to find.
Top drawer support
KnowledgeOwl is great. I'd recommend them to anyone looking to build a knowledge base. Their friendly team and wealth of support resources make it a joy to work with. Managing our knowledge base is now my favorite part of my job responsibilities.
Erin Kreie
Product Manager at Inspired eLearning, LLC
I love KnowledgeOwl and recommend it to my clients whenever it's appropriate for their documentation challenges! Their support before, during and since implementation has been spectacular.
The support we receive from everyone at KnowledgeOwl is unlike any I have experienced with other products I've used. They are lightning fast with their responses and go above and beyond to make sure we are good to go. We are thrilled to be partnered with KO; they have allowed us to create a knockout online help center, and their enhancements help us keep it fresh!
I love your product. It's simple to use - we were up and running with a 10 article doc site in about 1 hour. This is a big change from the primitive doc platforms out there.
KnowledgeOwl allows for non-techy people to create consistent looking guidance and documentation that is structured and easy to find.
Amazing team
From our initial phone call with their CEO (I mean, chief owl) to our regular emails with their amazing team, it has felt like KnowledgeOwl is a part of our organization, keeping an eye out for us, suggesting workflows, and providing us the confidence to entrust our public documentation system to their platform.
Ian Drummond
Manager of Knowledge Management, Veracross
Everyone benefits from a single source of truth
Find the information you need fast.
KnowledgeOwl’s out-of-the-box search functionality ensures that the information you add to your knowledge base can be found immediately by those who need it. No setup required and it's even typo tolerant!
Be confident in your knowledge.
Accessing knowledge from a single source allows you to be sure that it is correct. You can schedule reminders to have your team review information as frequently, or infrequently, as you like - so your team can be sure it is absolutely accurate.
It’s easy to add, organize, and make changes.
There’s no pressure to get it perfect immediately; you can add, reorganize, and update your information easily at any time. There is no limit on the number of articles, categories, or files you can add to your kb.
Helping hundreds of companies struggling with scattered, incomplete, outdated, and unreliable knowledge
4.5 out of 5 on G2
Based on 73 reviews
4.7 out of 5 on GetApp
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4.7 out of 5 on Capterra
Based on 210 reviews
Knowledge base software for owl occasions
Internal knowledge management
Create a secure, robust, easy-to-navigate single source of truth for the employees, management, and stakeholders of your organization.
Mixed use knowledge management
Create a knowledge base with both public and private content, easily managed via our reader groups and various security options.
Educational materials
Share educational materials like lesson plans, videos, exercises, job briefs, or playbooks with unlimited storage of files up to 200MB.
Product documentation
Reduce support requests and help onboard new customers with easy-to-create and easy-to-manage technical and help documentation.
Who uses KnowledgeOwl?
Call Centers
Give your agents the confidence that comes from updated and correct information, making it as easy as possible to be successful in their communication with clients
Software Companies
Quickly, effectively, and accurately share product information with your customers and answer their questions without them having to interact with you.
IT Professionals
Take a load off of your support team with visually pleasing yet robust self-help documentation you can send to users as well as reference yourselves to ensure you're being as accurate as possible in your responses.
Owl the information you need: easily found and managed in one place.
Out-of-date, hard to find, or undocumented knowledge affects your ability to deliver the services you offer with confidence. KnowledgeOwl gives you an easy to manage solution to empower your team to find what they need quickly, and be sure they’re offering accurate and timely information.
KnowledgeOwl is easy to use and manage
- You can add your content, manage, edit, and reorganize it easily within KnowledgeOwl.
- Article by article, you can begin transferring the knowledge from various places into a single source of truth.
- Easily access the information you need when you need it.
We’re proud to be among the top rated knowledge base software on G2 Crowd
Start building your knowledge base today
- 30 days free (and easy to extend!)
- No credit card required
- Affordable, transparent pricing
- No cost for readers, only authors
Need a helpful hand?
Schedule time to speak with one of our owls and get a demo of the product.