knowledgeowl for healthcare
Knowledge sharing for healthcare
software companies and their clients
Secure, easy-to-use information management to help you better serve your customers, and the patients they help.
Generous free trial with no credit card required.
YOUR PROBLEM
Nothing in healthcare stays the same for long
Whether it's updated regulatory standards, new claim edits, or the recent software release that the support team needs to be up to speed with…
Regulatory compliance documentation burden
Staff turnover and knowledge transfer issues
Fragmented information across departments
Need for rapid access to protocols during patient care
Insurance and billing procedure updates
THE SOLUTION
A single source of truth breaks down those internal silos and keeps everyone aligned
A smart knowledge base allows those on the front line help clients confidently, and ensures your customers can find the answers they need to smoothly and securely use your software.
Without KnowledgeOwl
Clients getting contradictory answers
Practitioners slowed down by software changes
Claim denials due to out-of-date information
Compliance documentation feels overwhelming
Important knowledge disappears when staff leave
Information is scattered and hard to trust
Finding care protocols takes too long
Insurance and billing updates are chaotic
Help docs separate from your software
With KnowledgeOwl
Associates empowered with confident answers
Patient-care improved by ease of navigation
Clear docs improve revenue cycle management
Easily manage content with built-in version control
Simplify onboarding with self-serve training
Keep all information in one trusted place
Find answers fast with powerful, accurate search
Share updates and see who’s read them
Access docs within your EHR, PM, RCM software
Enhanced security
HIPAA-compliant information management
As a medical software company, you know that your documentation needs to comply with industry standards. KnowledgeOwl offers HIPAA-compliant documentation for medical software companies, as well as for healthcare providers.
Role-based access
Hyper granular control what information different staff members can access
Reduce the noise for the different types of customers you're serving. Admin staff, doctors, nurses, and other roles will have different kinds of questions, that require different kinds of documentation. Split out out help content so that only relevant content is seen by whoever is searching for it.
Searchability
Find critical information instantly, when it matters most
Our google like search feature is fast, typo tolerant, and requires zero setup. Empower your front line staff to access answers they need instantly. KnowledgeOwl's super-flexible information architecture options also allow new users to self-educate, and learn your product naturally.
Communicate changes effectively
Ensure all staff are working from the most current protocols
KnowledgeOwl offers a suite of different features that help you communicate changes and updates in a variety of ways. Your customers need to know that they can trust the information you're sharing to be up-to-date and compliant.
Audit trails
Complete archive of past versions of documents.
Our robust Versioning feature allows you to keep a full history of changes made to documentation, with notes to explain changes, as well as the ability to create new versions before publishing them. You can prepare your new versions ahead of release dates, getting ahead of the curve.
How teams are using KnowledgeOwl
Loved by 3,200+ knowledge base authors in software companies around the world
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