All authors
Bri Hillmer
Bri Hillmer is a contributor to the KnowledgeOwl blog. Learn about Bri and check out her contributions.
Writing docs
Looking for feedback: Taking your software documentation to the next level
Sep 6, 2016
Learn how to use customer feedback to make your documentation better.
By
Bri Hillmer
Writing docs
Why you should allow users to comment in your software documentation
Aug 28, 2016
Learn the benefits of allowing users to comment on your documentation.
By
Bri Hillmer
Writing docs
Just-in-time documentation: A practical guide to agile documentation
Aug 23, 2016
How to use the just-in-time methodology to improve your documentation and workflow.
By
Bri Hillmer
Writing docs
What makes a good feature guide?
Oct 26, 2016
Feature guides are a staple of software documentation. But what makes a feature guide a good feature guide?
By
Bri Hillmer
Writing docs
How to use search terms to better answer users' questions
Oct 18, 2016
Use Site Search in Google Analytics to help make your documentation better.
By
Bri Hillmer
How teams are using KnowledgeOwl
Loved by 3,200+ knowledge base authors in software companies around the world
