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Kate Mueller
Kate is KnowledgeOwl's Documentation Goddess & Resident Cheesemonger. She has led a checkered past, including teaching college-level English and being the head of product for another small software company. She LOVES cheese. In 2018, she hiked the entire Appalachian Trail, which inspired her to eat more cheese. At KnowledgeOwl, she writes our documentation and teaches Owlcademy classes and webinars. Outside of KnowledgeOwl, she advises on writing and documentation best practices as knowledge with sass and hosts The Not-Boring Tech Writer podcast. Connect with her on LinkedIn.
Writing docs
Get our docs in a row, part 2: Needs assessment results
Jun 20, 2024
Part 2 of our "Get our docs in a row" series shares the results and takeaways from our internal needs assessment. There were some surprises here!
By
Kate Mueller
Writing docs
Get our docs in a row, part 1: Internal needs assessment
Jun 13, 2024
Learn how and why we began our internal knowledge management overhaul with a needs assessment.
By
Kate Mueller
Writing docs
Should your knowledge base be private, public, or a mix of both?
Apr 9, 2024
How to find the right knowledge base software to match your content privacy needs, what to search for and ask about. Includes a link to a software comparison tool.
By
Kate Mueller
Company culture
Gratitude at KnowledgeOwl
Nov 20, 2023
Learn about the three main ways we practice gratitude at KnowledgeOwl.
By
Kate Mueller
Writing docs
Knowledge base SEO tips for those of us who hate SEO
Nov 8, 2023
Here are five ways you can make your public knowledge base more search engine-friendly.
By
Kate Mueller
How teams are using KnowledgeOwl
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