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Tim Jordan
Tim is a support manager at Cars.com and a writer for Supported Content. When he’s not busy leading his team, you’ll find him spending time with his wife and two daughters, usually on some Disney-related activity. He also blogs about personal finance at Atypical Finance.
Tools
How to launch an effective customer knowledge base in the next 30 days (even on a limited budget)
Feb 1, 2024
Learn the exact steps you can take to launch an effective customer knowledge base within the next 30 days — broken out into five different phases.
By
Tim Jordan
Tools
How to tackle a major knowledge base revamp
Nov 16, 2023
A major knowledge base revamp can be a long road, but this guide should provide you with a map to get from start to finish.
By
Tim Jordan
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