Access controls
KnowledgeOwl's comprehensive Access Controls give you complete control over who sees what, when they see it, and what they can do.
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Reader groups
Show the right content to the right people
Segment your audience with reader groups and restrict categories or articles to specific groups. Perfect for separating internal documentation from customer-facing content, or creating department-specific knowledge bases within a single platform.
Granular author permissions
Control actions every your team can make
Set precise permissions for each team member with custom author roles. Create content contributors who can draft but not publish, reviewers who can edit but not delete, or subject matter experts with access to specific categories only. More than 70 specific permission options that you can control.
Enterprise-level security options
Your Chief Security Officer will be happy
From Single Sign-On (SSO) integration to advanced authentication options, KnowledgeOwl meets enterprise security standards. Enable basic authentication, secure file access, HTTP response headers, and spam protection to lock down your knowledge base.
"I'm wowed by the level of control we have over our knowledge base! Compliance is now a breeze, and I focus fully on the work I love doing."
author teams & content restrictions
Organize teams and control content access
Create author teams and restrict editing access to specific categories and articles. Only team members can edit restricted content, while maintaining visibility for collaboration and review processes.
flexible login options
Choose how your readers login
Whether you need traditional username/password, Single Sign-On through SAML, or remote authentication via your own app, KnowledgeOwl adapts to your organization's login requirements. Force SAML authentication for authors while allowing different access methods for readers.
advanced security features
Go beyond basic access control
Implement sophisticated security measures including:
Secure file libraries - Require authentication to access files and images
Email domain rules - Automatically assign reader groups based on email domains
Content inheritance - Set permissions at the category level and automatically apply to all content within
Audit trails - Track who changed what and when with comprehensive revision history
