AI CHATBOT
We built an AI chatbot for your knowledge base (and it actually works)
Your knowledge base can now chat with your readers and give them better answers, faster. It only uses your content, so no weird AI hallucinations or random internet nonsense.
or
"It's like search, but way better."
source linking
It shows its work
Every answer includes hyperlinks to the source articles, so your readers know where to go to learn more and can verify the AI properly understood their question. This builds trust and drives deeper engagement with your knowledge base.
no lies and made up answers
It knows when it doesn't know
When our AI can't find the answer in your content, it'll tell you straight up instead of making something up. Pretty refreshing, eh?
your voice, but from a robot
It sounds like you (but isn’t pretending to be a human)
The AI uses your approved content and maintains your voice, so every answer feels consistent with your brand.
"WOW! WHAT! I turned it on, and holy explicative: I ABSOLUTELY love this chatbot."
privacy settings
It respects your access controls
Different users see different answers based on what they have access to. Your permissions work exactly like they always have—the AI treats each question as discrete to maintain security between different reader groups.
no installation required
It's built right into KnowledgeOwl
This isn't some third-party tool you have to set up and babysit. We built it directly into the platform!
your voice, but from a robot
Updates happen instantly
Change something in your knowledge base? The AI knows about it right away. Both keyword and semantic search indices update every time you make an edit, ensuring accuracy in responses without waiting around for reindexing.
data safety
Your data stays put (and private)
We only use the content you give us. No random Google results, no mystery training data, no "oops, where did that answer come from?" moments. Your data runs entirely within KnowledgeOwl's infrastructure—it's never shared externally and never used to train AI models.
Migrating to KnowledgeOwl is easy. Our support team will help you migrate your content and customize its look and feel.
An AI chatbot that every department
of your company will love
Support teams
Instead of drowning in tickets…
Answering the same questions over and over, and customers expecting help at 3 AM?
Customers can get instant answers on their own
And when they do contact you, you can find answers way faster too. Plus, you'll get insights into what questions people are asking to improve your content.
IT and security folks
Instead of being worried about where your data goes
Compliance headaches, and losing control over sensitive information?
Get the benefits of AI without the security nightmares
Your data never leaves your control. The AI doesn't learn, doesn't store conversation history, and treats each interaction as completely separate.
Knowledge managers
Instead of people not using your carefully crafted knowledge base
You can't tell if your content is actually helpful
More people will actually use your knowledge base
More people will actually use your knowledge base through natural conversation, and you'll get better insights into what's working through AI chatbot reporting that shows question trends and confidence gaps.
or
