search
A search that understands what you're looking for (and finds it fast)
No setup required, hybrid of semantic and keyword, very customizable.
Finally, you found the search you were looking for!
Awarded for 5 years straight on
Migrate easily from
"I cannot believe how well this search works.
Needles can no longer hide in this haystack!"
Review
No setup required
All of you content indexed, automatically
No need to add keywords, tags, or anything else to your articles. Your content, titles, urls, and linked PDFs are all automatically indexed for search.
Semantic, Keyword, or hybrid
It works no matter how you search. Semantic and keyword search work together.
The best of both worlds - you can use a hybrid search that ensures your readers will find what they need, no matter their search style.
synonyms & search phrases
Make sure the right content is found
You can set synonyms for terms that are often called multiple things (e.g. knowledge base, knowledgebase, kb, or kbase). You can also add search phrases to make articles appear in search that don't have that phrase directly in them (e.g. '401' could go to a general help with errors page).
"The only way your search could improve is if could be adopted for every software I use. It really is the best."
Review
Awarded for 5 years straight on
Migrate easily from
search modifiers
Typo tolerance, autosuggest options
Control whether your search will automatically suggest articles as your readers type in their questions. You can also adjust how typo tolerant you want your knowledge base to be.
search field weights
Put your thumb on the scale, if it helps
You can tweak your search results by adjusting the weights of certain fields. Add higher weights to fields you consider more important.
search optimization
Optimize your search to be its best
Tweak your search settings, indexed fields, search weights, synonyms, search phrases, and monitor your searches without results. All together, these tools help your readers have the best possible experience finding what they need.
