"I enjoyed the small group setting and the personable approach"
From overwhelmed to documentation hero.
You dream of a knowledge base that you can be proud of, and a clear path for maintaining it. But you’re drowning in documentation.
Can you relate?
You
I've inherited a knowledge base that I'm utterly lost in, and I need to clear the noise for my team and customers
I would love some help in wrangling this beast into something helpful!
You
Our help center is not as helpful as I wish it was, and I'd love to give our customers a smoother experience (while reducing support tickets while I'm at it!)
I know everything there is to know about our product, but I need to learn how document it well so I can share that knowledge effectively.
You
I fear that my inexperience, and lack of knowledge about certain practical aspects of knowledge management is getting in the way of true doc success.
I'd love to learn some processes to lessen the documentation burden, while improving our knowledge base overall.
Then you are a perfect fit!
With our combined decades of documentation and knowledge management, let us help you achieve your documentation dreams.
Marybeth
CEO
OUR SOLUTION
We'll make you a documentation hero.
Workshop series, master classes, and individualized courses: with our suite of educational resources you will get what you need to THRIVE in documentation.
Before Owlcademy
Questioning constantly whether your docs are up-to-date and still relevant.
Having zero idea who the heck is responsible for docs you didn’t even write.
Unsure if you really know about, or how to use, the features at your disposal.
Wondering what exactly your knowledge base is meant to do.
With Owlcademy
An organized, easy to navigate and understand knowledge base.
A clear plan for maintenance and document stewardship.
Mastery of the wealth of features available in your knowledge base software.
A crystal clear vision of the goals and audience of your knowledge base.
Our secret ingredient? We are writers and educators with a bigger picture in mind.
We’re so much more than just a knowledge base software company.
Owl Academy is run by a team of documentarians, educators, and customer support veterans who understand you, your needs, and how we can truly help.
We offer a holistic approach to helping you with documentation, so that your knowledge base doesn’t just look nice and function - but that it also gives you the best possible results for your individual use case.
You know your own business needs - we understand documentation needs. We are here to teach you how to get the best possible combination of the two.
OUR COURSES
One-off workshops, summer camp intensives, to fully individualized courses, we've got what you need.
Think we're exaggerating?
JUNE - single workshop
Reporting 101
Participants will gain an understanding of KnowledgeOwl's reporting and feedback features, clarity on which metrics matter for their organization, and what to do with them.
JULY - 10 workshops
KnowledgeOwl's summer camp
This 10-session series covers all the content of our regular KnowledgeOwl 101 workshop learning series (5 sessions) plus an additional 5 workshops of a vareity of more advanced topics.
You can sign up for all 10, or for 5, or specific single workshops that interest you.
There will be a workshop every Tuesday, and Thursday in the month of July.
August - 5 workshops
KnowledgeOwl 101 workshop learning series
Monthly sessions from August, 2025 - December, 2025. Sign up for the whole bundle for extra savings, or choose à la carte from KnowledgeOwl 101, Style 101, Authoring 101, Search 101, and Reporting 101.
on your own schedule
Individualized training
Individual course developed with your specific needs in mind. Individual training for customers who want a bespoke educational experience that gets to the root of your knowledge base needs and wants.
Your owlcademic questions, answered.
Still have questions?
Drop us an email at owlcademy@knowledgeowl.com and we'll get back to you with all the answers you need.