knowledgeowl for EDUCATION SOFTWARE
KnowledgeOwl for EdTech
Secure, easy-to-use information sharing for educational technology companies and their school clients
Generous free trial with no credit card required.
YOUR PROBLEM
Nothing in education technology stays the same for long
Whether it's updated data privacy regulations, new feature rollouts, or the recent platform update that your support team needs to understand immediately...
Student data privacy compliance burden
Support team turnover and product knowledge gaps
Fragmented information across product teams
Need for rapid support during critical school periods
Frequent platform updates and feature releases
Changes in educational standards and assessment requirements
THE SOLUTION
A single source of truth breaks down those internal silos and keeps everyone aligned
A smart knowledge base allows your support team to help school clients confidently, and ensures educators can find the answers they need to effectively use your educational platform.
Without KnowledgeOwl
Schools getting contradictory setup instructions from different places
Support agents slowed down by outdated feature documentation
Implementation delays due to incomplete technical guides
Privacy compliance documentation feels overwhelming
Critical product knowledge disappears when staff leave
Information scattered across Confluence, Notion, and Slack
Finding integration procedures takes too long
Feature updates create confusion for schools and staff
Help content separate from your educational platform
With KnowledgeOwl
Support team empowered with confident, accurate guidance
School experience improved by faster issue resolution
Clear documentation improves implementation success rates
Easily manage content with built-in version control features
Simplify onboarding with self-serve product training
Keep all information in one trusted, searchable platform
Find solutions fast with powerful search
Share feature updates and track team acknowledgments
Embed help directly within your educational platform
Enhanced security
Student data privacy compliant documentation
As an EdTech company, you know that your documentation needs to meet the highest student privacy standards. KnowledgeOwl offers secure documentation management for educational technology companies, ensuring your sensitive implementation guides and student data handling procedures stay secure.
Role-based access
Granular control over what information different readers can access
Reduce information overload for different user types. School administrators, teachers, support agents, and implementation specialists will have different needs for your platform documentation. Segment your content so that only relevant information is visible to each user role.
Searchability
Find critical information instantly, when students need help most
Our Google-like search feature is fast, typo tolerant, and requires zero setup. Empower your support team to access solutions immediately during critical school periods like back-to-school and testing seasons. KnowledgeOwl's flexible architecture also allows new team members to self-educate on your platform naturally.
Communicate changes effectively
Ensure all teams are working from the most current product information
KnowledgeOwl offers a suite of features that help you communicate platform changes and feature updates effectively. Your school clients need to trust that your support team is working with up-to-date, accurate information about your educational technology platform.
Audit trails
Complete archive of past versions of product documentation
Our robust Versioning feature allows you to keep a full history of changes made to platform documentation, with notes explaining updates, plus the ability to create new versions before publishing them. You can prepare for product releases and feature launches ahead of time, staying proactive with your school communications.
How teams are using KnowledgeOwl
Loved by 3,200+ knowledge base authors in software companies around the world
Watch a demo
