Switch to KnowledgeOwl

KnowledgeOwl is dedicated knowledge base software that allows people to build help centers and documentation websites. Whether you need a public resource center, a private information hub, or a combination of both, KnowledgeOwl has you covered. Our platform is designed for teams who need to create, maintain, and securely share up-to-date and trustworthy documentation.

Why to switch to KnowledgeOwl?

Why you might want to switch to
KnowledgeOwl:

Why you might want
to switch to
KnowledgeOwl:

You don't have a knowledge base for your team.

Without a central knowledge base, both new and experienced team members spend valuable time hunting for information or repeatedly answering the same questions, which costs time and money.

You don't have a knowledge base for your customers.

Without a self-service knowledge base, customers spend valuable time waiting for answers to common questions, while your support team handles repetitive tickets that could be automated.

You have a knowledge base, but it's not cutting it.

Whether your existing solution lacks essential features, is difficult to maintain, or simply isn't delivering results, KnowledgeOwl can help you build a knowledge base that works.

You don't have a knowledge base for your team.

Hoo boy, those repeat questions are getting annoying! 😅


An internal knowledge base creates a single source of truth where employees can quickly find the information they need to do their jobs effectively.


With KnowledgeOwl, you can:

  • Create a centralized hub for company policies, procedures, employee handbooks, and essential resources in one searchable location

  • Organize content by department or role so team members can easily find the information relevant to their needs

  • Streamline employee onboarding with structured training materials and documentation

  • Enable senior staff to focus on high-value work instead of repeatedly answering basic questions

  • Keep content up-to-date with scheduled content review reminders

  • Provide frictionless access through Single Sign-On (SSO)


If you’d like to see if KnowledgeOwl is a good fit for your company, we’ll be happy to chat about your needs—no sales pressure, just solutions.

You don't have a knowledge base for your customers.

That's a problem for everyone!


Your support team spends time answering the same questions repeatedly, while customers wait for responses to simple inquiries that could be answered quickly.


KnowledgeOwl can help you create a help center for your customers that works for you, your support team, and your customers.


With KnowledgeOwl, you can:

  • Customize the branding of your help center so it can serve as both a support resource and a marketing tool

  • Enable customers to find answers quickly with powerful search functionality

  • Embed knowledge base content directly in your software using our contextual widget

  • Maintain up-to-date content with scheduled review reminders

  • Provide seamless access through Single Sign-On (SSO) integration with your software

  • Track usage analytics to continuously improve your documentation


We’d love to chat to see how KnowledgeOwl can transform your customer support experience!

You have a knowledge base, but it's not cutting it.

Time for a change?


Whether you're using a CMS that wasn't designed for documentation, struggling with a slow homegrown solution, dealing with limited built-in help center features, or being forced to switch due to costs or other reasons—we understand the challenges!


KnowledgeOwl has the features you need:

  • Powerful search functionality that helps readers find exactly what they're looking for

  • Full customization options to match your brand

  • Intuitive authoring tools that make content creation simple

  • Unlimited readers at no extra cost

  • Content review reminders to keep information trusted and up-to-date

  • Single Sign-On (SSO) integration for seamless access

  • Version control to manage content changes effectively


Ready to explore how KnowledgeOwl can replace your current solution? We'll be happy to have a casual chat to see if we have what you need!

Who uses KnowledgeOwl?

800+ product and support teams trust KnowledgeOwl
to power their public and private documentation.

What does the switching process look like?

  1. Start your free 30-day KnowledgeOwl trial.

    No credit card required, and it only takes a few minutes to get started!


  2. Schedule a call with us.

    We can do a regular ol' demo or discuss your needs to see how KnowledgeOwl can help.


  3. Share KnowledgeOwl with your team.

    Use our Pitch Guide to help demonstrate the value of KnowledgeOwl to decision-makers and future users on your team.

  4. Build your knowledge base.

    Whether you're building your first knowledge base or migrating from another platform, we'll help you create a plan and guide you through the process.