Michelle Knight

Michelle combines her technical writing craft, software testing experience, and library and information science background to write articles about data management as a documentarian. Her outstanding research and analytical skills provide unique insights about sharing information across an organization. She lives in Portland, Oregon, with her husband Scott and her husky mix, Taffy. She likes crossword puzzles, mindfulness, and trying new activities. You can learn more about her on LinkedIn or her website writing portfolio.

Writing docs

AI tools are missing your docs—how to make them discoverable

Jan 24, 2026

Your readers are now asking AI tools instead of searching Google. Make your docs AI-friendly with simple changes to structure, authority, and formatting.

Michelle Knight

Writing docs

Building trust in SME expertise with augmented AI

Dec 4, 2025

Stop wasting hours fact-checking AI output. Learn how providing the right context upfront helps you showcase SME expertise while maintaining credibility.

Michelle Knight

Writing docs

Brainstorming with generative AI through documentation use cases

Oct 10, 2025

Stop wrestling with AI prompts. Discover how documentation use cases provide the context your AI partner needs for productive brainstorming sessions.

Michelle Knight

Writing docs

Smart research, better docs: Leveraging AI in technical documentation

Jun 6, 2025

Discover how AI helps tech writers do research. Learn to use AI for finding information, checking facts, writing for different readers, and improving document quality—all to create better documentation faster.

Michelle Knight

Writing docs

Using AI to adapt technical documentation for a non-technical business audience

Mar 21, 2025

Learn how to transform technical documentation into business-friendly content using AI as your bridge. This practical guide shares proven strategies for maintaining accuracy while improving readability for non-technical stakeholders.