All authors
Syed Balkhi
Syed Balkhi is a contributor to the KnowledgeOwl blog. Learn about Syed and check out his contributions.
Writing docs
Knowledge base style guide: The key to consistency and efficiency
May 9, 2025
Learn how to create an effective knowledge base style guide to ensure consistency, improve content quality, and enhance user experience.
By
Syed Balkhi
Writing docs
Your complete knowledge base maintenance checklist
Apr 18, 2025
Keep your knowledge base effective with our comprehensive maintenance checklist. Learn 10 essential tasks to ensure your content stays accurate, relevant, and user-friendly to reduce support costs and improve your customers’ experience.
By
Syed Balkhi
Writing docs
6 types of content for a knowledge base that supports your customers
Feb 14, 2025
Learn about the 6 essential types of content every knowledge base needs, from how-to guides to video tutorials. Improve customer support and reduce tickets with these actionable tips.
By
Syed Balkhi
How teams are using KnowledgeOwl
Loved by 3,200+ knowledge base authors in software companies around the world
