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Syed Balkhi
Syed Balkhi is the founder of WPBeginner, the largest free WordPress resource site. With over 10 years of experience, he’s the leading WordPress expert in the industry. You can learn more about Syed and his portfolio of companies by following him on his social media networks.
Writing docs
Knowledge base style guide: The key to consistency and efficiency
May 9, 2025
Learn how to create an effective knowledge base style guide to ensure consistency, improve content quality, and enhance user experience.
By
Syed Balkhi
Writing docs
Your complete knowledge base maintenance checklist
Apr 18, 2025
Keep your knowledge base effective with our comprehensive maintenance checklist. Learn 10 essential tasks to ensure your content stays accurate, relevant, and user-friendly to reduce support costs and improve your customers’ experience.
By
Syed Balkhi
Writing docs
6 types of content for a knowledge base that supports your customers
Feb 14, 2025
Learn about the 6 essential types of content every knowledge base needs, from how-to guides to video tutorials. Improve customer support and reduce tickets with these actionable tips.
By
Syed Balkhi
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