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Company culture
Blog posts about the KnowledgeOwl company and cultures. Find out more about who we are and what we value.
Company culture
Our software company voted to save giant anteaters, jaguars, and the black-and-chestnut eagle. Let me explain.
Mar 26, 2026
To celebrate B Corp month KnowledgeOwl is announcing Rainforest Trust as our new 1% for the Planet environmental giving recipient. Learn why their community-led approach to conservation won us over.
By
Marybeth Alexander
Company culture
On keeping score of what matters
Jan 8, 2026
A reflection on meaningful work, gratitude, and the small choices that add up. Celebrating 10 years of KnowledgeOwl and the customers who make it possible.
By
Erica Beyea
Company culture
Ten years of KnowledgeOwl: Reflections on building something we’re proud of
Nov 18, 2025
Celebrating 10 years of KnowledgeOwl: How we built a bootstrapped, B Corp certified knowledge base company driven by customer needs and sustainable values.
By
Marybeth Alexander
Company culture
How software documentation systems can transform how work is done
Oct 13, 2025
How documentation systems transform knowledge sharing: reduce support tickets, cut onboarding time, and stop knowledge from walking out the door.
By
Erica Beyea
Company culture
Building trust with your help center
Sep 13, 2024
Learn how to create a trustworthy, customer-centric help center. Discover practical tips on content quality, usability, and organization to boost customer satisfaction and loyalty.
By
Erica Beyea
How teams are using KnowledgeOwl
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