All categories
Company culture
Blog posts about the KnowledgeOwl company and cultures. Find out more about who we are and what we value.
Company culture
On keeping score of what matters
Jan 8, 2026
A reflection on meaningful work, gratitude, and the small choices that add up. Celebrating 10 years of KnowledgeOwl and the customers who make it possible.
By
Erica Beyea
Company culture
Ten years of KnowledgeOwl: Reflections on building something we’re proud of
Nov 18, 2025
Celebrating 10 years of KnowledgeOwl: How we built a bootstrapped, B Corp certified knowledge base company driven by customer needs and sustainable values.
By
Marybeth Alexander
Company culture
How software documentation systems can transform how work is done
Oct 13, 2025
How documentation systems transform knowledge sharing: reduce support tickets, cut onboarding time, and stop knowledge from walking out the door.
By
Erica Beyea
Company culture
Building trust with your help center
Sep 13, 2024
Learn how to create a trustworthy, customer-centric help center. Discover practical tips on content quality, usability, and organization to boost customer satisfaction and loyalty.
By
Erica Beyea
Company culture
The importance of trust when buying a software solution
Aug 15, 2024
Advice on what to look for when you're evaluating a new software solution, specifically what to look for when evaluating the trustworthiness of a company.
By
Erica Beyea
How teams are using KnowledgeOwl
Loved by 3,200+ knowledge base authors in software companies around the world
