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Writing docs
General posts useful to all documentarians about writing documentation, editing and publishing workflows, and more.
Writing docs
The ultimate knowledge base software buying guide, part 2
Dec 23, 2025
The second and final installment of our knowledge base buying guide: Learn how to compare platforms, run effective trials, and make a confident final decision that's right for your team.

By
Erica Beyea
Writing docs
Games, chairs, knowledge bases, and the principles of elegant design
Dec 19, 2025
Learn how elegant design principles from games and everyday objects can improve your knowledge base architecture and technical writing. Discover how to accomplish your goals with less complexity.

By
Ed Grabianowski
Tools
The ultimate knowledge base software buying guide, part 1
Dec 15, 2025
Stop wasting time on knowledge base demos that don't fit your needs. Define your audience, author team, and requirements first with our step-by-step guide.

By
Erica Beyea
Writing docs
Building trust in SME expertise with augmented AI
Dec 4, 2025
Stop wasting hours fact-checking AI output. Learn how providing the right context upfront helps you showcase SME expertise while maintaining credibility.

By
Michelle Knight
Writing docs
How a style guide could be your team's superpower
Oct 21, 2025
A style guide isn’t about rigid rules : it’s about clarity, consistency, and trust. Learn how to build a guide that empowers your writers and improves your knowledge base.

By
Erica Beyea
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